Ecommerce Manager

The Royal Mint; Llantrisant; Hybrid; GBP 33,000; Full time

Job summary

The Royal Mint is seeking an E-Commerce Manager for its luxury jewellery brand, 886. This role involves overseeing online store operations and enhancing customer experience, leveraging significant eCommerce expertise and tools like Shopify Plus and Google Analytics. The successful candidate will thrive in a fast-paced environment and contribute to revenue growth through strategic decision-making.

Benefits

Flexible hybrid-working model

Professional development opportunities

27 days holiday plus bank holidays

Generous pension scheme

Free onsite car parking

Access to the Hapi App for discounts

Onsite gym and occupational health support

Paid volunteering days

Qualifications

• Significant experience in an eCommerce management role.
• Proven experience with Shopify Plus eCommerce platforms.
• Good knowledge of SEO principles and implementation.

Responsibilities

• Oversee online store operations and customer experience.
• Ensure seamless and optimized shopping journey.
• Utilize data-driven logic for front-end merchandising.

Skills

eCommerce management

Shopify Plus

Google Analytics

SEO principles

Data-driven decision making

Job description

886 E-Commerce Manager

£32,679 per annum

Your role with us:

886 by The Royal Mint is a luxury, sustainable jewellery brand with each piece crafted in Llantrisant using gold recovered from electronic waste. Digital growth is a key driver in our expansion, and we are seeking an E-Commerce Manager to oversee our online store operations, customer experience, and website performance. This pivotal role ensures a seamless and optimized shopping journey for our customers.

We are looking for people who have:

• Significant experience in an eCommerce management role
• Proven experience with Shopify Plus eCommerce platforms, including POS wholesale functionality
• Confidence in tools like Google Analytics and reporting for decision-making and reporting
• A track record of front-end merchandising using data-driven logic and commercial awareness
• Good knowledge of SEO principles and implementation

We are looking for people who are:

• Customer-centric, always seeking to improve the experience at every touchpoint
• Agile and adaptable, thriving in a fast-paced, high-growth environment
• Commercially driven, focused on achieving revenue and KPI growth through data-led decision making and continuous optimization
• Strategic yet hands-on, balancing planning and delivery

More information and employee benefits:

• Flexible hybrid-working model (optional), combining home working and office presence two to three days a week
• Supportive professional development opportunities and reimbursement of professional membership fees
• 27 days holiday plus bank holidays
• Option to buy up to 5 additional days of annual leave
• Generous pension scheme with flexible contribution options
• Automatic enrollment in The Royal Mint’s Life Assurance Scheme
• Free onsite car parking and Costa Coffee canteen
• Salary sacrifice schemes such as Technology, Cycle to Work, and Car Leasing
• Access to the Hapi App for retail and leisure discounts, employee assistance, and wellbeing programs
• Onsite gym run by employees, onsite occupational health support, and physiotherapy services
• Opportunities to support charity initiatives and paid volunteering days through ‘Give a Day’