IT Sales Account Manager – Solutions, Cloud, Data, Cyber – 19404 Ref: 19404

Recruitment Revolution; Derby; On-site; GBP 45,000 - 52,000; Full time

Job description

If you’re skilled at managing and growing accounts and craving a fresh challenge, you’re reading the right Ad.

Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out?

Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients’ success?

The Role at a Glance:

Business: COOLSPIRiT – UK’s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years.
Pedigree: Acquired by Databarracks in Dec 24 – award-winning, industry pioneer of IT resilience and continuity managed services.
Values: Obsessed with customer service. Team focussed. Innovation driven.

Your Background / Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success.
Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services.

Who we are:

At COOLSPIRiT (acquired by Databaracks), we’re on a mission to redefine sales leadership. For over 25 years, we’ve powered the UK’s top organisations with state-of-the-art data management and security solutions. Now, we’re looking for a dynamic Account Manager to join the team.

What We’re All About:

Born in Derbyshire, we’ve spent decades earning the trust of the UK’s most prominent organisations. Here at COOLSPIRiT:

+ Integrity, honesty, and mutual respect aren’t buzzwords—they’re our backbone.
+ We don’t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise.
+ Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that’s second to none.

The Opportunity: Account Manager

This isn’t about filling a role—it’s about writing your legacy.

Here’s what your day looks like:

1. Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively.
2. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference.
3. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations.
4. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence.
5. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date.
6. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.
7. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.
8. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.
9. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork.

Are You Our Perfect Fit?

1. You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services—you don’t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology!
2. Take Ownership of Success: You don’t just meet targets—you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter.
3. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth.
4. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals.
5. Driven by Growth: You’re always evolving. Whether it’s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact.

Salary & Rewards

+ Competitive Earnings: Up to £45k base + commission that rewards your brilliance.
+ Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself.
+ Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team.

// Ready to Make Waves?

If this sounds like the game-changing move you’ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime!