Head of Export Consumer Channels - Farringdon/Hybrid

TN United Kingdom; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An exciting opportunity to lead the strategic transformation of the consumer export profit center at a leading company. As the Head of Export Consumer Channels, you will drive financial success and optimize e-commerce platforms. You will need strong leadership skills, a background in marketing, and the ability to adapt strategies quickly. The role offers a competitive salary, benefits, and opportunities for personal growth in a diverse work environment.

Benefits

Healthcare

18% annual bonus potential

27.5 days annual leave plus bank holidays

Company pension scheme

Family friendly support

Discounts and offers

Supportive sick pay

Wellbeing services for employees

Qualifications

• Minimum 5 years in a senior role in marketing or e-commerce.
• Experience in international logistics and customs management.

Responsibilities

• Accountable for profitability of the Consumer Channel profit center.
• Develop strategies to maximize revenue and control costs.
• Lead negotiations on POL commercials from an International perspective.

Skills

Leadership

Negotiation

Data-driven decision-making

Education

Bachelor's degree in business

Relevant professional certifications in marketing

Job description

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Head of Export Consumer Channels - Farringdon/Hybrid, London

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Client:

Royal Mail Group

Location:

London, United Kingdom

Job Category:

Other

Online job hunting tools

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EU work permit required:

Yes

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Job Reference:

ee01b6eb05a4

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Job reference 324818
Head of Export Consumer Channels - Farringdon/Hybrid
Competitive salaryplus £5500car allowance or £5000 as cash via payroll each month (£416.67), healthcare, 18% annual bonus potential,27.5d ays annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Farringdon, London (2/3 times per week)

An exciting opportunity has arisen to join Royal Mail as the Head of Export Consumer Channels. In this position you'll ead the strategic transformation of the consumer export profit center, accounting for approximately £300m in revenue and £140m in gross profit. This channel is pivotal to the RM turnaround plan

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Your role is to optimise access for e-commerce platforms to utilize RM export capabilities efficiently. Stay agile in meeting evolving consumer and small business needs by consistently enhancing online services.

About the role

In this role you'll

• Be directly accountable for the profitability of this newly created Consumer Channel profit centre.
• Develop and execute strategies to maximise revenue, control costs, and drive overall financial success.
• Responsible for the International Export consumer tariff pricing strategy across all sales channels, ad hoc pricing changes and corresponding reporting on effects
• The international consumer strategy is different to the domestic strategy in that POL remains a vitally important and growing channel.
• Combat the new threats in POL as a result of DPD and Evri launching their new international offers in POL.
• Develop and execute a strategy to effectively improve the missing/incomplete data issue for export items exported from POL.
• Lead negotiations on POL commercials from an International perspective.
• Owns all elements of Export Out of Home strategy and ensures widest and most appropriate take up of new and in development offerings.

About you

To excel in this position, you'll poses the following skills and experience:

• (Preferred) Bachelor's degree in business, marketing, digital marketing, or a related field. A master’s degree or relevant certifications in digital marketing would be advantageous.

Experience
• Proven experience in senior leadership roles within marketing, sales, digital marketing, e-commerce, or related fields.
• Strong background in dealing with marketplaces and optimising online channels for growth.
• Experience in developing and maintaining strategic partnerships.
• Demonstrated success in executing agile digital marketing campaigns and adapting strategies quickly to meet changing market conditions.
• Proven leadership experience in international logistics and customs management experience, with a minimum of 5 years in a senior role.
• Proven track record of channel management including delivery of initiatives to drive profitable growth across multiple channels simultaneously.

Skills
• Strong leadership and team management skills.
• In-depth knowledge of the UK specific elements of e-commerce trends, digital technologies, and emerging online market dynamics.
• Proficient in data-driven decision-making, utilizing analytics tools to inform strategies.
• In-depth knowledge of the UK consumers / small business e commerce market
• Exceptional negotiation and relationship management skills with related and non-related business partners.

Qualifications
• Relevant professional certifications in marketing, digital marketing or related fields.

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date:20th May 2025 . Please note, this advert may close early if the appropriate number of applications has been reached.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 17/05/2025 by TN United Kingdom