Plumbing & Drainage Engineer

Metro Rod; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a dynamic and fast-growing company that specializes in drain clearance and maintenance services. As a Drainage Engineer, you will be at the forefront of providing excellent customer service and technical expertise, ensuring a positive experience for clients. This role offers competitive pay and a variety of benefits, including personal development opportunities and a company van. If you're ready to grow with a progressive business and enjoy a rewarding career in the plumbing and drainage sector, this opportunity is perfect for you.

Benefits

Personal development opportunities

Loyalty Bonus

Company van and fuel card

Branded uniform

Ongoing health & safety training

Additional leave

Company events

Company pension

Employee discount

Life insurance

Private dental and medical insurance

Qualifications

• Experience in drainage engineering with plumbing background.
• Understanding of health & safety requirements and customer expectations.

Responsibilities

• Carry out cleaning, clearance, repair, and maintenance of drains.
• Operate high-pressure water jetting equipment safely and effectively.

Skills

High-pressure water jetting

CCTV surveying

Problem-solving skills

Communication skills

Literacy and numeracy skills

Education

Plumbing experience

Driving licence

Tools

High-Pressure Water Jetting Equipment

Job description

Plumbing & Drainage Engineer
Metro Rod Norwich
Norfolk area
45 hour week
Salary - £35,000 minimum including on-call & overtime + benefits

Metro Rod works with clients such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons, and many more across the FM, Social Housing, Property Management, Retail, Industrial, and Leisure sectors. Established over 40 years ago, we are a fast-growing and dynamic part of Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services, primarily reactive. Our services are delivered by over 60 franchisees across the UK. With over thirty years of experience, we pride ourselves on quality service and customer satisfaction, trusted by major companies and high street names to handle their drain maintenance needs.

Within the Waste & Water Services Division of Franchise Brands, there are also Willow Pumps and Filta, focusing on sewage pumps and commercial kitchen solutions. Together, these brands offer a comprehensive service for water and waste management.

Due to expansion, we are seeking Drainage Engineers at Metro Rod Norwich, a key drain care and repair specialist in East Anglia. The company operates a 24/7 emergency service from South Norfolk, covering Norfolk and parts of Suffolk.

What does it entail?

We are looking for an experienced Drainage Engineer, ideally with plumbing experience. Your communication skills will ensure customers have a positive experience and are encouraged to recommend our services. You must have industry experience, understanding health & safety requirements, customer expectations, and maintaining detailed documentation.

The role offers a minimum of £35,000, including sharing 'out-of-hours' on-call duties. Our engineers typically work 45 hours per week.

• Carrying out services related to cleaning, clearance, repair, and maintenance of drains
• Operating High-Pressure Water Jetting Equipment safely and effectively
• Conducting surveys
• Providing excellent customer service and technical expertise
• Accurately documenting work details using internal and client systems
• Communicating effectively with clients and support teams
• Participating in an on-call rota to provide 24/7 service

What are we looking for?

• High-pressure water jetting and CCTV surveying qualifications or equivalent experience
• Strong problem-solving skills and technical knowledge
• A positive, flexible attitude
• Desire to grow with a progressive business
• Willingness to work some unsociable hours
• Full UK driving licence
• Good literacy and numeracy skills
• Resident in the Norfolk area

What you will receive

• Personal development opportunities
• Loyalty Bonus
• Company van and fuel card
• Branded uniform
• Ongoing health & safety and skills training
• Additional leave
• Company events
• Company pension
• Employee discount
• Life insurance
• Private dental and medical insurance