Customer Service Advisor Work From Home

Postify; Metropolitan Borough of Solihull; Remote; GBP 24,000; Full time

Job summary

A leading company is seeking Customer Service Advisors to work from home. The role involves handling inbound calls to manage appointments. Ideal candidates will have strong communication skills and a professional demeanor. This position offers competitive pay and numerous benefits, including holiday entitlement and wellness programs.

Benefits

28 days holiday

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Career development opportunities

Qualifications

• Good communicators comfortable in a fast-paced environment.
• Polite and professional telephone manner.

Responsibilities

• Handle inbound calls for appointment bookings, re-scheduling, and cancellations.
• Maintain a high regard for efficiency and accuracy.

Skills

Communication

Efficiency

Empathy

Job description

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Customer Service Advisor Work From Home, Solihull

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

CC_SOLIHULL2_TP 26.5

Job Views:

1

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

£23,809.50 per annum.

Company Info

Postify
Rotherham, North Yorkshire, United Kingdom

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