Band 5 Deputy Catering Lead

Birmingham Community Healthcare NHS Foundation Trust; Sandbach; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Deputy Catering Lead within a dynamic healthcare environment. This role involves overseeing patient catering and hospitality services across multiple sites, ensuring compliance with food safety regulations and delivering exceptional service. You will lead a dedicated team, manage budgets, and innovate catering solutions that enhance patient experiences. Join a forward-thinking organization committed to integrated care and community well-being, where your contributions will make a real difference. If you thrive in a challenging yet rewarding environment, we encourage you to apply and be part of our mission to provide outstanding healthcare services.

Benefits

Full NHS terms and conditions

Extensive holidays

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Flexible working options

Qualifications

• Experience in managing catering services in a healthcare setting.
• Strong knowledge of HACCP and food safety regulations.

Responsibilities

• Lead the catering team to ensure high standards of service.
• Manage budget and control departmental expenditure.

Skills

Catering Management

Food Hygiene

Team Leadership

Budget Management

Problem Solving

Education

Chef Qualification

Level 3 Food Safety & Hygiene

Tools

Office Systems

Job description

Employer heading

Band 5

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An opportunity has arisen for a motivated individual who enjoys a challenge. This exciting new position is within the Facilities Division as Deputy Catering Lead covering four sites.

Your attention to detail, innovation and maintaining high standards of customer service, Food Hygiene, Safety and HACCP will be key to developing and delivering excellent patient catering, retail and hospitality services in line with The NHS National Food & Drink Standards.

You will be supporting and working closely with the Catering Services Lead, and you will oversee all in-house facilities for patient catering, retail and hospitality services.

You will have an excellent Chef background with the skills and experience of cooking in a commercial kitchen environment.

This role is operational and the post holder will deputise for the Catering Services Lead.

The catering service is a seven-day operation, some shift work including weekends will be necessary to provide leadership cover which will include staff briefing.

The post holder must ensure appropriate arrangements are in place so that a safe, efficient and quality catering service is provided for our patients, staff and visitors.

This role is a permanent position; however, we will consider a secondment / fixed term or student placement opportunity.

Interview date: 22nd & 23rd April 2025

Main duties of the job

Ensuring the catering service is compliant with:

Hazard Analysis Critical Control Point (HACCP) Food Safety System and Food Hygiene and Safety Legislation

NHSEI Standards for Healthcare Food and Drink

1. Leading and mentoring the catering team to provide them with resources, encouragement, and support to enable them to succeed within the specific areas of responsibilities
2. Under the leadership of the Catering Service Lead, effectively manage the budgetary resources and control the department’s expenditure within the agreed financial allocation.
3. Regularly observe service delivery in the production kitchen, retail restaurant services, and ward level and exercising professional judgement to rectify any problems noted that relate to food production
4. Provide professional catering leadership to the service, reacting to unplanned challenges using problem analysis, experience, and judgement to sometimes complex issues.

Working for our organisation

This role covers four main sites Moseley Hall Hospital, West Heath, West Midlands Rehabilitation Centre and Birmingham Dental Hospital.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

https://admin.trac.jobs/documents?vdoc=9242355

Detailed Job Description in the above link

Develop and empower all members of your team to perform to high standards and innovate

Ensure that the Catering Departments complies with HACCP legislation and that it can present audit trails with a due diligence defence

Provide specialist communication regarding food standards

Ensure supportive staff management arrangements are in place and carry out appraisals/personal development reviews (PDR’s) for direct reports. Ensure all staff in your team/s have annual PDR’s resulting in specific objectives and effective personal development plans

Support and implement effective communication systems delivering team briefs and staff meetings to effectively convey service critical information.

Person specification

As per person specification

Essential criteria

Chefs qualification or demonstrate through work experience Chef skills

Desirable criteria

Experience of using office systems

Experience within the catering sector

Essential criteria

Examples of places worked and duties undertaken

Desirable criteria

Level 3 Food Safety & Hygiene

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Using Artificial Intelligence

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements

Attractive relocation payment if you relocate to the local area.

Discounts for local and national retailers

Dedicated well-being services for all employees

Flexible working where possible

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***