Housing Administrator/Property Manager

Presbyterian Villages of Michigan; Street; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Housing Administrator to lead operations at a vibrant senior living community. This role is pivotal in enhancing the quality of life for residents, overseeing everything from budgeting to community engagement. You will manage staff, ensure compliance with regulations, and develop strategic initiatives that promote the Village's growth and sustainability. With a focus on resident relations and operational excellence, this position offers a unique opportunity to make a meaningful impact in the lives of seniors. If you are passionate about service and leadership, this role is perfect for you.

Qualifications

• 5 years in property management, preferably in affordable housing.
• Strong computer skills with proficiency in Word, Excel, and Outlook.

Responsibilities

• Manage operations, maintenance, and administration of the Village.
• Prepare and administer the Village budget and ensure financial health.

Skills

Resident relations

Budgeting

Compliance

Community engagement

Problem-solving

Education

Associate's degree in business, gerontology, or related field

Bachelor’s Degree

Tools

Word

Excel

Outlook

Housing software

Job description

Overview

Presbyterian Villages of Michigan, a faith-based, premier nonprofit organization providing senior living and services in Michigan, has a great opportunity to join our leadership team as the Housing Administrator for The Village of Bethany Manor, Detroit Michigan. We invite you to help us create new possibilities for quality living for the seniors we serve.

The Housing Administrator is responsible for supervising, directing, coordinating, and overseeing the operations of the community. This role includes guiding the community in developing strategic initiatives. This is an excellent opportunity for a leader with strong resident relations, budgeting, compliance, and community engagement experience. Market rate, HUD, and Tax Credit experience are a plus.

Responsibilities

1. Manage and oversee operations, maintenance, administration, and improvement of the Village.
2. Conduct supervisory activities such as hiring and firing staff, providing employee orientation and training, creating work schedules, monitoring and approving work, coaching or disciplinary action, and approving employee time sheets for the department.
3. Prepare and administer the Village budget, including monitoring budgetary performance.
4. Assess the financial condition of the Village by monitoring payables, receivables, billings, expenses, and implementing any policy, procedure, and/or program changes that would ensure the Village’s financial health.
5. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about the community.
6. Determine and certify the eligibility of prospective tenants, following government program regulations.
7. Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations.
8. Inspect grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance.
9. Approve general maintenance, major repairs, and remodeling or construction projects for the Village. Approve bids from contractors for repairs, renovations, and maintenance.
10. Market the Village to prospective tenants by developing a marketing plan, participating in outreach events, and maintaining visibility. Contribute to local community organizations and appropriate professional organizations.
11. Confer regularly with residents to ensure their needs are being met.
12. Work with the Board and sub-committees of the Board to develop the strategic direction and long-range initiatives of the Village. Present and explain budget and variances to the board. Determine strategy for budget compliance.
13. Develop and administer Village operating policies, procedures, and programs.
14. Approve all financial transactions for the Village.
15. Execute legal documents and enter into contracts for the provision of property services such as cleaning, maintenance, and security services, etc., within PVM limits of authority.
16. Ensure compliance with all state, regulatory, administrative, labor, and legal regulations, requirements, and laws.
17. Assess data and submit reports (verbal and written) regarding any and all issues affecting Village operations.
18. Maintain occupancy rate at or above established goals by reducing voluntary turnover and building a waiting list to fill vacant units in a timely manner.
19. Attend and participate in all appropriate meetings and training opportunities to keep informed on current information and skill development.
20. Follow established policies and procedures including but not limited to:

• Presbyterian Villages policies and procedures.
• Safety policies and procedures.
• Federal, state, and local regulations.

All other duties as assigned.

Qualifications

Education: Minimum of Associate's degree in business, gerontology, or related field required. Bachelor’s Degree preferred.

Experience: 5 years in property management. Experience in affordable housing preferred. Experience working in senior housing or with seniors required.

Computer Skills: Computer literacy; proficient in Word, Excel, and Outlook. Experience in housing software.

Certificates & Licenses: COS and/or Tax Credit Certification as it relates to Village funding or program preferred (organization will provide training and opportunity for certification within 6 months of employment).

Other Requirements: Ability to work as needed. Must have the ability to respond to emergencies.