Senior Onboarding Calculations Consultant - Defined Benefits

TN United Kingdom; Glasgow; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Senior Onboarding Calculations Consultant, where you'll leverage your expertise in Defined Benefit Pension schemes. This dynamic role offers the chance to administer member records, handle customer claims, and support complex benefit structures. With a hybrid working model, you can enjoy a balance between office collaboration in Glasgow and working from home. The company values diversity and promotes a culture of inclusivity, ensuring that your contributions help build a better future for all. If you're ready to make a significant impact, this opportunity is perfect for you.

Benefits

Annual performance-related bonus

Generous pension contributions

Life assurance

Private medical insurance

25+ days holiday

Flexible family leave policies

Electric car salary sacrifice scheme

Discounts on products and services

Collaborative office spaces

Qualifications

• Experience in Defined Benefit pension scheme administration is essential.
• Strong understanding of benefit structures and administration.

Responsibilities

• Administer and update member records for Defined Benefit schemes.
• Calculate individual Defined Benefits quotations from various schemes.
• Act as a Subject Matter Expert for the team.

Skills

Defined Benefit Pension Scheme Administration

Customer Relationship Management

Problem-Solving

GDPR Compliance

Education

CII/PMI Qualification

Job description

Senior Onboarding Calculations Consultant - Defined Benefits, Glasgow

Client: LegalAndGeneral

Location: Glasgow, United Kingdom

Job Category: Consulting

EU work permit required: Yes

Job Reference: e09bfa2e70a2

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Do you have experience working with Defined Benefit Pension schemes? Are you looking to take on a senior role within a dynamic team? If so, join us as a Senior Operational Support Consultant.

In this role, you will apply your expertise to maintain scheme data, administer and update individual member records, and handle all aspects of customer claims work. You will also have the opportunity to support complex benefit structures and provide technical expertise to both ongoing and new schemes.

This is a hybrid working opportunity, allowing flexible work between our central Glasgow Office and your home to promote work-life balance.

What you'll be doing:

• Providing efficient administration and claims services to scheme members, Trustees, and intermediaries
• Calculating individual Defined Benefits quotations from various schemes
• Designing and issuing non-standard communications tailored to customer needs
• Implementing effective Quality Checking to ensure accurate benefit calculations
• Acting as a Subject Matter Expert (SME) and technical resource for the team
• Designing and delivering training focused on fair treatment and positive customer outcomes
• Supporting activities such as valuations, data updates, and bulk transfers
• Managing the end-to-end onboarding process of new DB Pension schemes

Who we're looking for:

• Experience/knowledge of Defined Benefit pension scheme administration, preferably with a relevant qualification such as CII/PMI
• Understanding of benefit structures and administration in Defined Benefit schemes
• Strong customer focus and relationship management skills
• Ability to manage tight deadlines and prioritize tasks
• Leadership qualities with a proactive problem-solving approach
• Commitment to maintaining positive relationships with customers and stakeholders
• Familiarity with GDPR, Money Laundering, Complaints, Treating Customers Fairly, and Breach guidelines

Benefits:

• Participation in annual performance-related bonus and share schemes
• Generous pension contributions
• Life assurance and private medical insurance
• At least 25 days holiday plus public holidays, with options to buy or sell holiday days
• Flexible family leave policies
• Option to participate in electric car salary sacrifice scheme
• Discounts on products and services
• Modern, collaborative office spaces designed for wellbeing

Additional Information

At L&G, we believe in generating positive returns today while helping to build a better future for all. We foster an inclusive culture that values diversity, integrity, and your wellbeing. We support flexible working arrangements and encourage you to bring your strengths and potential to our team, even if you don't meet every criterion listed.