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32hr Supervisor, Kurt Geiger, Merryhill

KURT GEIGER

Brierley Hill

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

Join a vibrant and inclusive footwear and accessories brand where your passion for customer service can shine! This dynamic role involves ensuring exceptional customer experiences, supporting sales targets, and maintaining visual standards in a fast-paced retail environment. With a rich history and a commitment to diversity and creativity, this brand offers a unique opportunity to be part of a team that values kindness and individuality. If you thrive in a lively atmosphere and are eager to contribute to a leading multi-channel retailer, this position is perfect for you. Embrace the chance to grow and make a difference in a company that celebrates its people.

Benefits

Competitive basic hourly rate
Employee discounts
Opportunities for progression

Qualifications

  • At least 1 year's experience in a customer service role.
  • Ability to maintain high standards of customer service.

Responsibilities

  • Ensure the highest standards of customer service at all times.
  • Support management in achieving sales targets and operational goals.
  • Maintain store visual standards and embody brand values.

Skills

Customer Service
Stock Management
Sales Support
Visual Merchandising
KPI Achievement

Education

1 year experience in a similar role

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism

WE NEED YOU TO:

  1. Ensure the customer service is of the highest standards at all times
  2. Handle all stock effectively and ensure back of house standards are maintained
  3. Support your Management Team in achieving company sales targets and operational goals
  4. Be a role model for our brand with our personal presentation standards
  5. Maintain store visual standards
  6. Embody the Kurt Geiger DNA and be Captivating, Engaging, Passionate, Driven and On Brand.
  7. Have at least 1 year's experience in a similar role
  8. Be a customer service ambassador and enjoy working to KPI's

Benefits:

Competitive basic hourly rate
Amazing employee discounts
Fabulous shoes!
If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

Our Stores:

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop-ups, our retail partners include some of the world's most famous department stores.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

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