FM Coordinator

First Response Group; Redcar; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in security and facilities management is seeking an FM Coordinator to enhance their operations. The role involves coordinating maintenance, liaising with clients, and ensuring compliance with regulations. Join a vibrant team dedicated to excellence and innovation in service delivery.

Benefits

Training and development

Paid holiday allowance of 5.6 weeks per year pro-rata

Referral Scheme

Uniform

Healthcare package

Statutory Pension Scheme

Qualifications

• Experience in Facilities Management, Operations Coordination, or a similar role.
• Strong administrative and organizational skills with the ability to multitask.

Responsibilities

• Serve as the main contact for all FM-related requests.
• Schedule and coordinate planned maintenance and reactive repairs.
• Generate reports on FM performance and operational improvements.

Skills

Organizational Skills

Communication Skills

Problem-Solving

Education

Experience in Facilities Management

Tools

FM software

Microsoft Office Suite

Job description

First Response Group (FRG) is a premier provider of integrated security, facilities management, and technical solutions across the UK. We are dedicated to delivering excellence, innovation, and exceptional customer service. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

We are looking for a highly organised FM Coordinator to support the delivery of our Facilities Management (FM) services. This role involves coordinating planned and reactive maintenance, liaising with clients and contractors, and ensuring the smooth day-to-day operations of FM services. This is an excellent opportunity to join a dynamic and growing team in a fast-paced environment.

Job Opportunity

• Central Point of Contact: Serve as the main contact for all FM-related requests, ensuring efficient communication between clients, contractors, and internal teams.
• Maintenance Coordination: Schedule and coordinate planned maintenance and reactive repairs for buildings, security, and technical services.
• System Maintenance: Maintain FM systems and records, ensuring compliance with SLAs, KPIs, and health & safety regulations.
• Performance Monitoring: Monitor contractor performance to ensure work is completed to a high standard.
• Procurement Assistance: Assist with the procurement of FM services, including supplier management and cost control.
• Compliance Support: Provide support in managing compliance, risk assessments, and statutory requirements.
• Reporting: Generate reports on FM performance and operational improvements.

Company Benefits

• Training and development
• Paid holiday allowance of 5.6 weeks per year pro-rata
• Referral Scheme - 100 successful referral
• Uniform
• Healthcare package which includes access to EAP
• Statutory Pension Scheme

Essential Skills

• Relevant Experience: Experience in Facilities Management, Operations Coordination, or a similar role.
• Organizational Skills: Strong administrative and organizational skills with the ability to multitask.
• Technical Knowledge: Knowledge of FM software and compliance requirements (e.g., E-logbooks, Big Change, CAFM systems).
• Communication Skills: Excellent communication and stakeholder management skills.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Problem-Solving: A proactive and problem-solving approach to tasks.

About Us

First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

Creating an Inclusive Environment

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.