Digital Processing Agent

TN United Kingdom; Barnsley; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A leading company in Barnsley is seeking a Digital Processing Agent to work on a hybrid basis. This role involves digital valuations, data analysis, and collaboration with Surveyors. Ideal candidates will have strong analytical skills and AssocRICS qualification. The company offers a competitive salary, benefits, and a supportive work culture.

Benefits

Annual performance-related bonus plans

Generous pension contributions

Life assurance

Healthcare plan

25 days holiday plus public holidays

Electric car salary sacrifice scheme

Discounts on products and at retail stores

Qualifications

• Strong analytical skills and attention to detail.
• Previous experience in valuation, real estate, or financial services.

Responsibilities

• Completing digital valuations to meet client service expectations.
• Managing Management Information (MI) systems for operational efficiency.
• Analyzing performance and operational KPIs for continuous improvement.

Skills

Analytical Skills

Communication

Problem-Solving

Education

AssocRICS qualification

Tools

Data Analysis Tools

Job description

We are hiring a Digital Processing Agent to join us on a hybrid basis in our office in Barnsley.

You will work 37.5 hours, Monday - Friday, and earn a base salary of up to £26,000 depending on experience.

As a Digital Valuation Team Agent, you’ll play a key role in influencing valuation outcomes for lenders by working with methods such as Automated Valuation Models (AVMs), Desktop Valuations (DVs), and Physical Inspections. You’ll also contribute to the development and operation of our Property Decision Engine, helping to drive smarter, faster, and more accurate property assessments.

What you'll be doing:

• Completing digital valuations using excellent communication skills to meet client service expectations.
• Understanding property specifications to identify suitable properties, working closely with Surveyors to ensure accurate assessments.
• Managing Management Information (MI) systems to support operational efficiency.
• Using booking technology and systems to plan and organise Surveyors for maximum utilisation.
• Providing guidance on client specifications and requirements where necessary.
• Engaging in your own development programme and managing stakeholders across related businesses.
• Analyzing performance and operational KPIs to inform continuous improvement.
• Completing Buy-to-Let (BTL) portfolio rental and capital assessments, including handling approvals and high-value authorisations where qualified.

Qualifications:

• AssocRICS qualification (highly preferred).
• Strong analytical skills and attention to detail.
• Proficiency in data analysis and digital tools.
• Previous experience in valuation, real estate, or financial services.
• Ability to work independently and collaboratively.
• Excellent communication and stakeholder management skills.
• A proactive approach to problem-solving and continuous improvement.
• Commitment to delivering high-quality service in a fast-paced environment.

Benefits include:

• Participation in annual performance-related bonus plans and share schemes.
• Generous pension contributions.
• Life assurance.
• Healthcare plan (permanent employees).
• At least 25 days holiday plus public holidays; 26 days after 2 years’ service. Holiday buy/sell options available.
• Competitive family leave.
• Electric car salary sacrifice scheme.
• Discounts on products and at retail stores.
• Modern office spaces designed for connection and collaboration.

Additional Information:

At L&G, we believe in generating positive returns while building a better future. We foster an inclusive culture, support flexible working options, and value diverse backgrounds and experiences. We encourage you to apply even if you don’t meet every criterion, focusing on your strengths and potential.