GFIE-432 - Senior Delivery Manager- Crown Commercial Service

Going Forward into Employment; Birmingham; On-site; GBP 47,000; Full time

Job summary

Crown Commercial Service (CCS) is seeking a Senior Delivery Manager to oversee agile projects, ensuring successful delivery through a skilled team. This role involves significant engagement with stakeholders and requires proven experience in digital project management, particularly in the public sector.

Qualifications

• Proven experience in delivering small digital projects or work streams.
• Experience in leading small teams in fast-paced environments.
• Knowledge of SCRUM methodologies.

Responsibilities

• Deliver digital projects using agile methodologies.
• Build and maintain strong working relationships across teams.
• Manage risks and issues, adhering to CCS policies.

Skills

Agile delivery techniques

ITIL4 processes

Project management

Job description

This role at Crown Commercial Service (CCS) is available to individuals who have served in the Armed Forces, are in their resettlement period and due to leave the Armed Forces within a reasonable timeframe, or are Military Spouses/Partners: your current partner must still be serving or have been discharged within the last 12 months.

We invite you to join us, learn new skills, and bring your valuable experience to our organization. We believe everyone has the potential to make a difference, and we are committed to providing our staff with the knowledge and skills to do so. As part of your employment, you will have access to a range of learning and development opportunities, along with a buddy system to help you understand the Civil Service and maximize the opportunities it offers.

Crown Commercial Service (CCS) is the UK’s largest public procurement organization and an executive agency of the Cabinet Office.

We are procurement experts, helping the public sector maximize every pound so that resources can be allocated where they are needed most. Our services are free for the UK public sector, providing access to everything from temporary staff and energy to laptops and police cars.

Our mission is to provide value to the Nation.

Job Details

• Job Title: Senior Delivery Manager
• Grade: Band 4 / SEO (Senior Executive Officer)
• Number of roles: 1
• Salary: £46,293
• Location: Birmingham
• Hours: Full time
• Security Check Level: Personnel working with government assets must complete baseline personnel security standard checks. Additional locations may require Counter Terrorist Check (CTC) clearance.

About the Job

Job Summary

Crown Commercial Service (CCS) seeks a Delivery Manager to oversee one or more agile projects, delivering specific products, technical solutions, or transformations through a multidisciplinary, highly skilled team. This role involves high-profile projects with significant board-level engagement.

Responsibilities

1. Deliver digital projects and products using agile methodologies, learning, and practices.
2. Build and maintain strong working relationships across teams, including matrix management, ensuring projects meet agreed milestones.
3. Understand policy and operational issues affecting digital project delivery and share knowledge across the Portfolio Office.
4. Manage risks and issues, adhering to CCS policies, proposing mitigation, and escalating as needed.
5. Provide clear reporting on digital delivery progress to the Senior Delivery Manager.
6. Manage dependencies across enterprise technical products and collaborate with stakeholders to support continuous improvement.
7. Resolve technical and digital problems, issues, and risks.
8. Work with the Business Relationship team to understand customer requirements and ensure delivery meets outcomes.
9. Prepare briefing materials and plans to support delivery and stakeholder engagement.

Essential Criteria

• Proven experience in delivering small digital projects or work streams in the public or private sector.
• Experience in leading small teams and managing projects in fast-paced, multi-site environments.
• Knowledge of agile delivery techniques (SCRUM) and ITIL4 processes.

How to Apply

To apply, you will need:

• A completed Expression of Interest form – request from [e-mail], quoting GFIE-432 (v, s&p).
• A copy of your CV.

Informal interviews are expected to take place in June, with successful candidates starting after security checks. The closing date for applications is 13 June 2025.