Supervisor - Ernest Jones - Permanent - Full Time

ERNEST JONES; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading jewellery retailer is seeking a Supervisor for their York store. The role involves providing exceptional customer service, maximizing sales, and coaching new team members. With opportunities for career development and competitive benefits, this position is ideal for those looking to advance in retail management.

Benefits

Sales incentives

Staff discount

Career development opportunities

Qualifications

• Retail or customer service experience required.
• Ability to sell and build rapport with customers.
• Ambitious and outgoing personality.

Responsibilities

• Achieve targets and maximize sales.
• Coach new team members and develop their skills.
• Provide excellent customer service and product knowledge.

Skills

Communication skills

Customer service

Sales ability

Job description

Skills

Hierarchy

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Our Supervisors have a special talent for amazing our Customers!

Supervisor - Permanent - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You'll be a role model of amazing customer service for other team members, achieving targets, maximising sales, and giving customers the benefit of your product expertise. You'll also help store management, especially in coaching new team members, helping them settle in, develop their product knowledge, and grow their retail skills.

Your Background

You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence, and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training, and support, you can develop quickly.

What's next?

When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend regularly checking your emails to ensure you don't miss any updates with your application.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays, and weekends.

What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfill it. We've got the training and development programmes in place to really help you make the most of your talent!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.