Experienced Optical Assistant

Hakim Group; Market Deeping; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading company in eye care is seeking an Experienced Optical Assistant to join their dedicated team in Frome. In this full-time role, you will provide exceptional customer service, assist with frame selection, and support the dispensing process. The position offers competitive salary based on experience, professional development opportunities, and a vibrant work environment.

Benefits

Birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to Simply Health

Cycle to work scheme

Qualifications

• Previous experience as an Optical Assistant.
• Strong communication and interpersonal skills.
• Commitment to delivering personalised patient care.
• Interest in fashion and eyewear trends.

Responsibilities

• Provide exceptional customer service, assisting patients with frame selection and lens options.
• Support the dispensing process, ensuring accurate measurements and fittings.
• Manage appointment bookings and patient records.
• Maintain the presentation of the practice and ensure a welcoming environment.

Skills

Communication

Interpersonal Skills

Customer Service

Interest in Fashion

Job description

If you’re naturally interested in fashion, science, and a role where you can interact with new people daily, this role is for you.

Whether you’re an experienced Optical Assistant or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result.

You’ll be working with amazing brands and cutting-edge equipment, all alongside our supportive and friendly team of experts.

Additionally, you will also have the opportunity to impact the lives of our patients in a positive and meaningful way.

A new pair of glasses can make a huge difference to patients, and there’s nothing more rewarding than seeing them smile as they leave us with the perfect pair of frames.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Simply Health (claim cashback on healthcare purchases)
• Cycle to work scheme

About the Role

Experienced Optical Assistant – Eyetech Opticians, Frome

Location: 25 Market Place, Frome, Somerset, BA11 1AH
Job Type: Full-Time
Salary: Competitive, based on experience

About Us

Eyetech Opticians is a trusted, independent practice serving the Frome community with personalised, high-quality eye care. Our services include comprehensive eye examinations, advanced OCT imaging, contact lens solutions, children’s eye care, and a curated selection of designer eyewear, featuring brands like Tom Ford and Moleskine.

As part of the Hakim Group, we combine the autonomy of an independent practice with the support and resources of a larger organisation, offering our team opportunities for professional growth and development.

The Role

We are seeking an experienced Optical Assistant to join our dedicated team. In this role, you will:

Provide exceptional customer service, assisting patients with frame selection and lens options.

Support the dispensing process, ensuring accurate measurements and fittings.

Manage appointment bookings and patient records.

Maintain the presentation of the practice and ensure a welcoming environment.

About You

The ideal candidate will have:

Previous experience as an Optical Assistant.

Strong communication and interpersonal skills.

A commitment to delivering personalised patient care.

An interest in fashion and eyewear trends.

Why Join Us?

Professional Development: Access to training and career progression opportunities through the Hakim Group.

Community Engagement: Be part of a practice that values community involvement, including initiatives like recycling old glasses through Lions Club International.

Vibrant Location: Frome is a historic market town in Somerset, renowned for its independent shops, artistic community, and cultural events like the Frome Festival and the monthly Frome Independent Market.

Apply Now

If you’re passionate about eye care and looking to advance your career in a supportive and dynamic environment, we’d love to hear from you.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.