Receptionist/Bartender (Crew Member)

Hotel Co 51; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant hotel team at a leading hotel company as a service-focused role. You'll manage guest interactions, operate food services, and handle hotel procedures, contributing to a fun and welcoming environment. An ideal candidate is energetic, proactive, and possesses strong communication skills, making guest experiences memorable.

Benefits

Health Cash Plan

Discounted room rates at Marriott hotels

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays annually

Qualifications

• Experience within the service industry required.
• Clear communicator fluent in English; additional languages are a plus.
• Personal experience of travel and the travel industry valued.

Responsibilities

• Manage hotel room inventory and check guests in/out.
• Operate Food & Beverage outlets following standards.
• Assist guests to create positive experiences.

Skills

Communication

Problem Solving

Multi-tasking

Tools

Opera

Micros

Job description

Confident communicator comfortable in a fast-paced, service-focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks & Responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and check guests in/out the Moxy way
• Operate Food & Beverage outlets following the Moxy standards
• Manage all bills and payments accurately
• Prepare food, clean, restock, take deliveries, and organize BOH areas
• Follow all food safety, licensing, and health and safety policies to work safely
• Support other Crew Members and follow directions from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which includes:

• High energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi-tasker who can balance hard work with great service
• Understanding that being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (additional languages are a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and the travel industry

Benefits for You!

• Health Cash Plan
• Discounted room rates at Marriott hotels worldwide for you, your friends, and family
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays

*A personality assessment may be part of the recruitment process.*

Hotel Co 51 is a rapidly growing European hotel operator with properties under Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 30 properties across 8 countries and is expanding. To learn more, visit hotelco51.com.

About MOXY Hotels

Moxy offers a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. It breaks the rules of conventional hotel stays with social spaces like Bar Moxy, Lounge, and Library, stylish design, and sociable service, all at an attractive price point. Moxy celebrates nonconformity, open-mindedness, and originality, encouraging guests to Play On #atthemoxy. For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, Marriott International's global travel program.

About Marriott International, Inc.

Based in Bethesda, Maryland, USA, Marriott operates over 9,000 properties under 33 brands in 141 countries and territories. It offers the Marriott Bonvoy travel program, providing members with exclusive benefits, experiences, and free nights.