Transformation Communications Manager

TN United Kingdom; Glasgow; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Transformation Communications Manager in Glasgow to support transformation communications. The role requires exceptional communication skills and involves developing communication plans, managing stakeholder relationships, and ensuring effective change adoption across various teams.

Qualifications

• Significant internal communications experience.
• Proven knowledge of implementing communication and change management programs.

Responsibilities

• Develop and execute project communication plans.
• Manage multiple projects or programs independently or as part of a team.
• Communicate and manage expectations effectively.

Skills

Communication

Project Management

Stakeholder Engagement

Education

Bachelor’s degree in communications

Job description

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Transformation Communications Manager, Glasgow

Client: KPMG

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 2cda1111574a

Job Views: 2

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN to accelerate new ways of working, using cutting-edge technology, and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible, with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

As the Transformation Communications Manager, you will support the Transformation Communications and Change Lead with planning and execution of transformation communications. This challenging role involves day-to-day liaison with KDN Leaders. All outputs and outcomes must be of the highest standard. The successful candidate will need to display exceptional communication and influencing skills, as well as a keen sense of business acumen and professional judgment. Partnering with KDN team members, you will identify creative and effective ways to communicate with various KPMG audiences. This role involves creating and delivering communication plans, stakeholder maps, and seamless integration with project teams and change management. You will help shape communications to drive change adoption and efficiency, minimize disruptions, and optimize outcomes during transitions. Additionally, you will provide SME guidance to project managers and teams while managing stakeholder relationships and change throughout the transition.

How you will make your mark

• Work closely with the Transformation Communications and Change Lead to develop and execute project and programme communication plans
• Present KPMG and KDN change strategy, reports, and findings to senior stakeholders, demonstrating strong communication, impact skills, and commercial understanding
• Collaborate with all KDN functions to ensure a joined-up and integrated approach to communications
• Champion the use of innovative communication methods with stakeholders and staff
• Adaptability and ability to work in a fast-paced, evolving environment, adjusting based on priorities and new initiatives
• Flexibility to work challenging hours to accommodate a global team’s schedule (early mornings/evenings, considering different time zones)
• Collaborate with cross-functional teams including HR, IT, Finance, Operations, and Legal, as well as Global Delivery Centres
• Manage multiple projects or programs, independently or as part of a team
• Implement best practices in transformation communications consistently
• Work with business and project teams to support communication strategies during transitions
• Chart timelines, milestones, and deliverables to track progress
• Coordinate with relevant teams to ensure alignment and minimize operational disruptions

Stakeholder Engagement

• Communicate and manage expectations effectively to ensure understanding and buy-in
• Act as the primary contact for project communication activities for internal and external stakeholders during transitions
• Maintain open communication lines and provide regular updates
• Gather feedback and address concerns to ensure stakeholder satisfaction

This is the job for you if you have

• A Bachelor’s degree in communications, relevant professional qualification, and relevant industry experience
• Significant internal communications experience
• Support experience for major projects/programs
• Proven knowledge of implementing communication and change management programs
• Strong influencing and communication skills for professional, calm, persuasive dealings with internal stakeholders
• Proven project management skills with ability to gain support from diverse stakeholders
• Excellent writing and communication skills, with ability to translate business objectives into technical and functional requirements
• Experience in writing/editing communications for broad audiences, including leadership
• Ability to explain updates clearly across multiple levels, functions, and countries
• Ability to create, engage, and maintain a professional network to achieve goals
• Enjoy working as part of a team
• Decisiveness and agility in work approach
• Strategic thinking to identify opportunities for better results
• Willingness to work flexible hours across time zones

KDN is inclusive!

We value diversity, inclusion, and equality. We aim to attract, retain, and develop diverse talent, remove barriers, and foster an inclusive environment where everyone can bring their whole selves to work. We encourage authenticity, respect individual priorities, and support your choices.