Room Architect

Yorktel; Basingstoke; On-site; GBP 40,000 - 80,000; Full time

Job description

Yorktel is always seeking new talent to join our team. By submitting your CV for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your CV has your most recent experience and up-to-date contact details.

Yorktel: For over 30 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Position: Room Architect

The Room Architect is responsible for the pre-sales engineering and design of conference rooms and spaces. The Room Architect assesses the business objectives for conference spaces and creates a solution based on Yorktel’s product strategy and standards. The primary deliverables of this role are the Proposal, Bill of Materials (BoM), and Scope of Work (SOW). The Room Architect will review the solutions and costs with the client along with the Account Manager.

The successful candidate must have a broad knowledge of conference room technology and solutions and how the individual components are integrated to form systems that meet client’s business requirements. You must be able to create conceptual diagrams to detail the design intent. A working knowledge of network architecture, videoconferencing systems, and supporting infrastructure is required. CTS and CTS-D certification are desired, along with knowledge, certification, and experience with leading audio-visual suppliers within the industry.

The Room Architect will assess client requirements and create standards-based solutions that will support those requirements. Room Architects work with clients to create room standards and to update them as technology, requirements, and products change. They are responsible for setting the installation and support teams up for success by using standard products and thoroughly documenting solutions, scope of work, and system functionality.

This position will work closely with the sales and engineering team to create and document high-quality designs. The Sales Engineer will be an expert on conference technology and solutions and will make recommendations to clients and peers based on that expertise. The candidate must be able to work independently and build trusted working relationships with account managers and customers.

Key Responsibilities:

• Work closely with Account Managers to meet business objectives and client expectations.
• Assist with the qualification of new opportunities.
• Support multiple requests and clients while prioritizing workload.
• Work closely with Solutions Architects and engineers to ensure that solutions are practical and supportable.
• Effectively coordinate and manage multiple tasks and meetings.
• Demonstrate excellent written and oral communication skills.
• Interact with end-users and staff to successfully identify and document specific client requirements.
• Provide excellent customer service.
• Collaborate with others in a stressful and fast-paced environment.
• Exhibit teamwork and a clear understanding of Yorktel’s business.
• Demonstrate excellent problem-solving skills.
• Adhere to all internal Yorktel policies and procedures.
• Translate AV speak into IT speak and lay terms.

Technical Job Responsibilities:

• Assess client business objectives and design solutions that meet these requirements.
• Create conceptual designs explaining the high-level connectivity of system components.
• Create a complete and accurate bill of materials that supports the required functionality.
• Document the project scope accurately and completely.
• Maintain comprehensive knowledge of industry trends, new products, and technologies.
• Possess detailed knowledge of conference room design principles and best practices.
• Research and vet solutions for unusual or complex projects.

Mandatory Technical Certifications:

Mandatory:

• CTS Certification
• Crestron DM Certified Designer
• Cisco VC Endpoint Sales Engineering
• Polycom VC Endpoint Sales Engineering
• Biamp TesiraForte
• Biamp VoIP
• Extron AV Associate

Desirable:

• CTS-D
• Crestron DM Certified Engineer

Join us and you will enjoy an excellent salary and benefits package, including pension scheme, private health care, gym membership, and much more.

We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation, and gender identity or expression, protected veteran status, or any other characteristics protected by law.