Porter

ESS – Defence, Energy and Government Services; Kingswear; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Porter, um den reibungslosen Ablauf der Abläufe im Verteidigungsbereich sicherzustellen. Diese Vollzeitstelle bietet die Möglichkeit, in einem Umfeld zu arbeiten, das Individualität schätzt und Mitarbeiter belohnt, die über die Erwartungen hinausgehen. Als Porter werden Sie für die Sauberkeit und den Kundenservice verantwortlich sein und haben die Chance, Ihre Karriere in einem unterstützenden Team voranzutreiben. Wenn Sie leidenschaftlich daran interessiert sind, hervorragenden Kundenservice zu bieten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung in der Bereitstellung von hochwertigem Kundenservice.
• Fähigkeit, unter Druck zu arbeiten und Prioritäten zu setzen.

Responsibilities

• Reinigung und Pflege von Lobby und öffentlichen Bereichen.
• Unterstützung des Housekeeping-Teams und der Restaurantmitarbeiter.
• Bearbeitung von Kundenanfragen und Erledigung von Botengängen.

Skills

Kundenbetreuung

Kommunikationsfähigkeiten

Anpassungsfähigkeit

Entscheidungsfähigkeit

Zuverlässigkeit

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full-time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Here's an idea of what your shift patterns will be: 5 out of 7 days.

Please note: This role is contracted to 50 weeks per year.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant, and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high-quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS supports the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector.

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service at all levels to join our teams.

Job Reference: com/1604/95544001/52698181/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!