Team Leader Leeds White Rose

Venza Group; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits for a Team Leader at a renowned cinema in Leeds. In this dynamic role, you will lead a dedicated team to provide an exceptional cinema experience, ensuring customer satisfaction and operational excellence. Your responsibilities will include cash handling, training team members, and maintaining high standards of service. With a commitment to your professional growth, this position offers a clear pathway to advance within the company. Enjoy fantastic perks like free movies and a contributory pension scheme while being part of a vibrant team in the entertainment industry.

Benefits

Free Movies

Cineworld Cinepass

28 Days Holiday

Contributory Pension Scheme

Cashback Healthcare Plan

Eye Care Scheme

Retail Incentives

In-house Competitions

Qualifications

• Experience in a leadership role, preferably in a customer-facing environment.
• Strong communication skills and ability to resolve complaints effectively.

Responsibilities

• Provide leadership and support to team members to ensure high standards.
• Handle cash, train new staff, and maintain compliance with standards.

Skills

Leadership

Customer Service

Cash Handling

Food Handling

Coaching

Complaint Resolution

Tools

IT Systems

Till Operations

Telephones

Job description

Team Leader - Leeds White Rose

Looking for a leading role at Cineworld Leeds White Rose? The Team Leader role might be perfect for you. You and your team will be the face of Cineworld, striving to deliver an unrivalled cinema experience for all customers. Your responsibilities include providing leadership and support to team members, ensuring a high standard of customer service, and maintaining a safe and clean environment.

Responsibilities Include But Are Not Limited To

1. Cash Handling (Including Reconciliation)
2. Food Handling and Stock Control
3. Use of Technology (e.g., IT Systems, Till Operations, Telephones)
4. Cleaning and Increasing Sales
5. Maintaining Standards
6. Dealing Face to Face with Large Groups of People
7. Addressing and Resolving Complaints
8. Induction and Training of Team Members
9. Coaching Team Members
10. Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, we offer benefits such as FREE MOVIES, eligibility for the Cineworld Cinepass (entitling you and a guest to complimentary cinema visits and discounts on food and drink), 28 days holiday per year, a contributory pension scheme, cashback healthcare plan, eye care scheme, retail incentives, and in-house competitions with prizes.

This role offers a pathway to career progression within Cineworld, with opportunities to develop skills and potentially advance to a Cinema Manager position.

If you meet these requirements and are interested, apply now!