Food Manager

TN United Kingdom; Horsham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the food sector is seeking a Food Manager in Horsham to oversee in-store operations and team management. This role offers a clear path for career progression, focusing on leadership development and customer service excellence. You will play a vital role in ensuring the store's food section meets high standards and contributes to customer satisfaction.

Benefits

10% discount at Sainsbury’s, Argos, Tu, and Habitat

Free food and hot drinks in all stores

Generous holiday entitlement

Matching 4-7.5% of pension contributions

Wellbeing support including counseling and financial advice

Cycle to Work scheme

Qualifications

• Experience in managing or supervising in a fast-paced environment.
• Motivated to develop and bring out the best in others.
• Passionate about customer service.

Responsibilities

• Manage a medium to large in-store team, assigning tasks and planning breaks.
• Ensure grocery and produce availability and quality.
• Support the Lead Food Manager in improving customer outcomes.

Skills

Leadership

Customer Service

Team Management

Job description

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You’re ambitious for more leadership responsibility. Maybe one day, you’d like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills – crafting a team that delivers what you need, when you need it.

This is a well-balanced management role with clear accountability – you’ll understand exactly what’s expected of you and who to turn to for support. Whether you already have some supervisory experience or you’re looking to make the step up, it’s the perfect chance to get close to your team and grow your skills.

What you’ll be doing

Our purpose is driven by our passion for food: together we serve and help every customer.

Food sets the standard for the rest of the store – getting it right means our customers choose to return again and again. It’s critical that grocery, fresh, and produce are always available and looking their best. Your leadership will ensure this throughout the day, every day. Reporting to our Lead Food Manager, your role focuses on operational in-store management, ensuring your area runs smoothly daily.

Responsibilities include managing a medium to large in-store team – assigning tasks, planning breaks, creating rotas, addressing performance issues sensitively and effectively, and assisting with recruitment. You’ll be a visible leader on the shop floor, a role model who drives training and fosters a welcoming environment where colleagues feel safe to challenge existing processes.

What success looks like

Here’s how you’ll know you’re developing:

• Supporting the Lead Food Manager to improve customer and retail outcomes in your area
• Collaborating closely with another Food Manager to share ideas and improve operations, ensuring a seamless shift handover
• Being confident in giving honest, early, and frequent feedback to your team
• Helping your team empathize with customers, taking pride in delivering excellent service
• Making decisions quickly and comfortably, even when not all answers are known

About you

We’re open-minded about your career trajectory. You might already manage or supervise people in a fast-paced setting and handle various daily challenges – your team depends on you!

You’ll need to share Sainsbury’s passion for technology. We’re ahead of the curve, utilizing digital tools for stock management, rotas, and more.

Most importantly, you are motivated to develop, dedicated to bringing out the best in others, and passionate about customer service. That’s what our stores are all about.

Where next?

The Sainsbury’s in-store management structure is designed to support your progression. You will receive a clear induction, tailored training plan, and ongoing coaching from your manager to help you succeed and develop.

As a Food Manager, you could advance to roles like Lead Manager in Food, In-store Customer Experience, Clothing, or General Merchandise. Looking further ahead, this experience prepares you for Store Management or leadership roles across the Sainsbury’s family, including Habitat, Tu, Argos, Sainsbury’s Bank, and Nectar 360. We’re committed to helping you reach your potential.

Added benefits

Your salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and at Argos on paydays
• Free food and hot drinks in all stores
• Generous holiday entitlement, maternity, and paternity leave
• Matching 4-7.5% of pension contributions
• Sainsbury’s share scheme for discounted investments
• Wellbeing support, including emotional support, counseling, legal, and financial advice
• Colleague networks to support your development
• Cycle to Work scheme for bikes and cycling gear, saving on tax and NI
• Special offers on gym memberships, restaurants, holidays, vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.