Sales Advisor - West Midlands Outlet (8-16 hours - 3 month FTC)

Rituals; Cannock; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in luxury retail is seeking Rituals Advisors for summer fixed-term contracts. As a Rituals Advisor, you'll engage with customers, providing personalized advice and ensuring a memorable shopping experience. Ideal candidates will have a background in retail or hospitality and a passion for customer service.

Qualifications

• Relevant experience in retail or hospitality roles.
• Professional and passionate about the brand.
• Ability to connect with customers.

Responsibilities

• Engage directly with customers and advise on products.
• Provide a 'best in class' customer experience.
• Maintain store cleanliness and visual standards.

Skills

Customer-service mindset

Team-oriented work ethic

Decision-making skills

Problem-solving skills

Attention to detail

Job description

Job Description

Note: Several positions are available, initially offering 3-month summer fixed-term contracts.

As a Rituals Advisor, you are part of our store team. You will engage directly with customers, listen to their needs, and advise them on which of our products are the perfect match for them. Your goal is to turn every customer interaction into a memorable experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities for career growth.

In collaboration with your Store Manager and Assistant Store Manager, you'll work towards personal and store goals. You'll interact with customers daily, providing a 'best in class' customer experience, following store operational and safety procedures, and maintaining the store's cleanliness and visual standards.

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to connect with customers and make them feel at home. As a Rituals Advisor, you are professional, passionate about our brand, and able to share that excitement by demonstrating how our products can enhance their well-being.

Additionally, you have:

• Relevant experience in retail or hospitality roles.
• A customer-service mindset and a team-oriented work ethic.
• Decision-making and problem-solving skills.
• Good attention to detail, organized, and structured.

Additional Information

All your information will be kept confidential in accordance with EEO guidelines.