Transport Support Operator

Culina Group; Spalding; On-site; GBP 26,000 - 32,000; Full time

Job summary

Culina Group is seeking a Transport Support Operator for their Spalding site. This full-time role involves managing transport functions to ensure efficient operations, including despatching drivers and monitoring vehicle progress. Ideal candidates will possess strong communication skills and attention to detail, contributing to a service-driven environment.

Benefits

Annual Leave: 23 days inclusive of bank holidays

Pension scheme: 4.5% contribution from both employee and employer

Life Assurance: Covering 3 times your annual salary

Wellness: Access to confidential counselling and legal services

Eye Care Vouchers: Savings on eye tests and discounts on glasses

Reward & Recognition: Employee of the month/year, long service awards

Everyday discounts: Over 50 retailer discounts

Qualifications

• Ability to work independently without direct supervision.
• Excellent communication skills for delivering accurate information.
• Effective prioritisation skills to meet deadlines.

Responsibilities

• Despatching outbound drivers and ensuring correct paperwork is issued.
• Monitoring vehicle progress and escalating any delays.
• Liaising with internal departments to optimise performance.

Skills

Attention to detail

Communication skills

Computer literacy

Adaptability

Tools

MS Office

Job description

Company Description

Fowler Welch (Part of the Culina Group) operates in the fresh produce sector, providing time-critical logistics solutions for major retailers, growers, and manufacturers across the UK.

At Culina Group, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive— a place where you're valued, challenged, and inspired!

Job Description

Our Spalding site has an exciting opportunity for a Transport Support Operator to join our friendly team on a full-time permanent basis.

As the Transport Support Operator, you will be responsible for the performance of the transport function in delivering an efficient, compliant, and service-driven operation.

Shift: 4 on 4 off, 7pm-7am.

Salary: £26,640-£31,889 per annum, depending on experience.

Key Duties of a Transport Support Operator:

• Despatching outbound drivers, ensuring correct paperwork is issued, and all instructions regarding collections and deliveries are clear and understood.
• Monitoring vehicle progress at all stages of its journey using appropriate systems and communication methods.
• Escalating any delays or issues potentially affecting performance appropriately.
• Utilising customer or retailer systems to make, amend, or update bookings as necessary.
• Assisting in resolving operational issues by liaising with drivers, customers, delivery points, or other stakeholders.
• Collating and presenting KPIs or other operational data to demonstrate performance and identify improvement opportunities.
• Liaising with internal departments such as Warehouse, Finance, Fleet, and KAMs to optimise performance.
• Supporting other operational departments to ensure compliance, including vehicle downloads, condition checks, incident investigations, and breakdown handling.

Qualifications

• Attention to detail and accuracy.
• Ability to work independently without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills for delivering accurate information.
• Ability to work efficiently and accurately under pressure.
• Effective prioritisation skills to meet deadlines.
• Good computer literacy, particularly in MS Office applications such as PowerPoint, Word, and Excel.

Additional Information

We are committed to making Fowler Welch a great place to work. We pride ourselves on being an inclusive and diverse organisation that fosters employee development and recognises success.

Our learning and development programmes are available to all employees, offering opportunities to shape your future within logistics and thrive in a team-oriented environment.

Our employees are our greatest asset, which is why we offer a range of benefits including:

• Annual Leave: 23 days inclusive of bank holidays.
• Pension scheme: A contribution of 4.5% from both employee and employer.
• Life Assurance: Covering 3 times your annual salary.
• Wellness: Access to confidential counselling and legal services via our Employee Assistance Programme, available 24/7.
• Eye Care Vouchers: Savings on eye tests and discounts on glasses.
• Reward & Recognition: Employee of the month/year, long service awards, and special recognitions.
• Everyday discounts: Over 50 retailer discounts through our benefit platform.

  If you meet the requirements and are seeking your next career opportunity, please apply now and join our #WinningTeam!