Cultural Impact Head (Hiring Immediately)

JR United Kingdom; Telford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their Telford restaurant. This exciting role involves inspiring a diverse team to deliver outstanding guest experiences while maintaining operational excellence. With a focus on personal and professional growth, you'll foster a positive work culture and drive performance through effective coaching and financial management. Enjoy a range of perks, including a generous bonus scheme, private medical insurance, and family-friendly policies. If you are passionate about hospitality and team development, this is the perfect opportunity for you.

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food for friends and family

26 weeks full pay for expectant parents

Recognition awards

Pension scheme

Gym memberships

Long service awards

Qualifications

• Strong leadership and coaching skills to inspire team performance.
• Financial acumen for budgeting and strategic marketing.

Responsibilities

• Lead and develop a team to deliver exceptional guest experiences.
• Ensure operational excellence and maintain high standards.

Skills

Emotional Intelligence

Guest Service

Financial Management

Team Development

Problem Solving

Job description

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Cultural Impact Head (Hiring Immediately), Telford

Client: Wagamama

Location: Telford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to lead our team in Telford and continue our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while ensuring operational excellence.

We are looking for someone who:

• Prioritizes creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Is dedicated to delivering excellent guest service, ensuring every interaction reflects our commitment to quality.
• Possesses strong financial skills, including budgeting, inventory, labor management, and strategic marketing, using data to inform decisions and foster continuous improvement.
• Focuses on building and nurturing their team from recruitment through ongoing development, fostering personal and professional growth.
• Cares about creating an inclusive environment where team members feel respected and valued, enabling them to thrive.
• Is a forward-thinking problem solver, capable of making quick, effective decisions.

What’s in it for you:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First access to new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.