Client Success Manager for Entrepreneurial Finance Firm

TN United Kingdom; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A dynamic finance company in Birmingham is seeking a Client Success Manager to enhance service delivery and client relationships. The successful candidate will work closely with various teams, ensuring high-quality service and driving improvements. This full-time, permanent role offers a competitive salary based on experience and requires strong communication and organizational skills.

Qualifications

• Previous experience within Finance or Procurement at a managerial level.
• Outstanding communication and interpersonal skills.

Responsibilities

• Establish and maintain first-class client relationships.
• Drive continual development of the service.
• Deliver internal revenue in-line with company budgets.

Skills

Communication

Interpersonal Skills

Organizational Skills

Job description

Social network you want to login/join with:

Client Success Manager for Entrepreneurial Finance Firm, Birmingham

Client:

Progressis

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

521789467839

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

Full-time, permanent position based in Birmingham, offering up to £45,000 depending on experience. An exciting opportunity to work for a dynamic finance company as part of their Service Management team has just become available! Based in Birmingham, the successful applicant will work closely alongside managers of other teams within the company, to ensure and improve the quality of the service’s delivery, support and performance. Key responsibilities of the role will include:

1. Establishing and maintaining first-class client relationships: documenting and executing a client management plan, monitoring client satisfaction, addressing any escalated concerns or queries, and acting as the client’s voice.
2. Driving continual development of the service; identifying any areas for improvement via reporting and liaising with internal consultants.
3. Delivering internal revenue in-line with company budgets.
4. Maintaining key partner relationships with client directors and executives, internal company teams and managers, and third-party providers.

Prospective applicants must have previous experience within Finance or Procurement at a managerial level, within either a Service or Project Management capacity. Applicants must have outstanding communication and interpersonal skills; being able to liaise with both internal and external stakeholders, including at board-level. They must be highly organised, able to work to deadlines and prioritise workload, and thrive working as part of a team.

If you think this is the role for you, please apply online today! If you have any queries about the role contact Chloe on 0121 633 4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is acting as an employment agency, and is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.