Product and Proposition Manager

Barclays UK; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join a leading bank as a Product and Proposition Manager, focusing on product innovation for small to medium-sized businesses. Drive product journeys and foster an agile mindset while collaborating with cross-functional teams to enhance offerings and customer experiences.

Qualifications

• Proven experience of driving product transformation.
• Experience in product management approaches and frameworks.
• Proven experience of delivering customer outcomes in an agile environment.

Responsibilities

• Manage and develop existing and new products and services.
• Develop product strategy and drive change through execution teams.
• Monitor market trends and analyze feedback for product refinement.

Skills

Product Management

Agile Methodologies

Technical Acumen

Strategic Thinking

Change Management

Job description

Join the Business Banking team at Barclays as a Product and Proposition Manager where you will drive product innovation and transformation. In this role, you will focus on enhancing product journeys, with a particular emphasis on supporting small to medium-sized businesses. You will also work on continuously improving our offerings and ensuring these innovations are delivered through agile methodologies. A key part of this role is fostering an agile mindset to execute ideas efficiently and effectively.

To be successful as a Product and Proposition Manager, you should have:

• Proven experience of driving product transformation.
• Experience of product management approaches and frameworks to deliver customer-centric products.
• Proven experience of delivering customer outcomes at pace in an agile environment.
• Deep technical acumen from delivering API-based products and working directly with engineers daily.
• Examples of establishing rapid feedback loops, delivering incremental customer value, and dynamically prioritising a backlog based on data and results.
• Experience of working with start-up businesses.
• Ability to manage and deliver change.
• Proven experience of working in agile environments and applying agile methodologies.

Some other highly valued skills may include:

• Experience in product innovation and execution strategies.
• Knowledge of agile delivery frameworks.
• Experience in matrix leadership of both virtual and office-based product teams.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role can be based in London, Knutsford, or Northampton.

Purpose of the role

To manage and develop existing and new products and/or services; ownership of related customer and colleague journeys; developing the product strategy; driving change through Barclays execution teams; making key decisions in the product lifecycle; and owning associated outcomes for customers, colleagues, and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management, and controls.

Accountabilities

• Development of customer-level strategies and solutions tailored to customer needs.
• Subject Matter Expert in the applicable Product/Proposition team, confidently guiding stakeholders on product and journey applications.
• Development of product propositions and service strategies, defining priorities, and leading execution.
• Developing different commercial and business models through a strong understanding of financial drivers.
• Evaluating technical feasibility, legal compliance, and risks related to new product launches.
• Monitoring market trends and feedback to refine products before launch.
• Managing comprehensive launch plans and technical deployments, establishing timelines, marketing strategies, training, and communication channels.
• Monitoring key metrics such as adoption, usage, customer satisfaction, and revenue to assess performance.

Vice President Expectations

• Contributing to strategy, requirements, and recommendations for change; planning resources, budgets, and policies; managing policies and processes; delivering improvements; and escalating breaches.
• Leading a team by defining roles, planning for future needs, coaching employees, and influencing operations in line with strategic priorities.
• Demonstrating leadership behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• For individual contributors, acting as a subject matter expert, guiding technical direction, leading assignments, training, and coaching.
• Advising stakeholders on impact and alignment across functions.
• Managing risks and strengthening controls.
• Understanding organizational functions to contribute to business goals.
• Collaborating across work areas to stay aligned with business strategies.
• Creating solutions through sophisticated analysis and research.
• Building relationships with internal and external stakeholders using influencing and negotiating skills.

All colleagues are expected to demonstrate Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset: Empower, Challenge, and Drive.