Customer Assistant

Lidl GB; Caerphilly; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Customer Assistant, where no two shifts are the same! You will play a key role in ensuring customer satisfaction through excellent service and teamwork. Enjoy a competitive hourly wage, generous holiday allowance, and a supportive work environment that values diversity and inclusion. With opportunities for progression and a range of benefits, this role offers a chance to thrive in your career while making a real difference in the community. If you're ready to contribute to a dynamic team, apply now!

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a fast-paced environment is essential.
• Excellent customer service skills are required.

Responsibilities

• Assist customers with their queries and requests.
• Efficiently manage deliveries as they arrive in store.
• Maintain bakery and non-food product areas.

Skills

Customer Service Skills

Flexibility

Experience in Fast-Paced Environment

Positive Attitude

Job description

Summary

Starting from £12.75 per hour | 20 to 35 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products
  
  

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers
  
  

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve
  
  

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.