F&B Assistant - The Wild Rabbit

Bamford Collection; West Suffolk, Chipping Norton; On-site; GBP 25,000; Full time

Job summary

A modern British inn in the Cotswolds is seeking a passionate F&B Assistant to ensure smooth service operations. Responsibilities include delivering exceptional guest service, maintaining dining areas, and promoting sustainability. Join a team committed to nourishing people and the planet.

Benefits

Discounts on products and dining experiences

Paid volunteering day for charity work

Subsidised private medical insurance

Pension scheme with employer contribution

Life assurance coverage

24/7 mental health support

Qualifications

• Experience in food and beverage service.
• Ability to describe dishes and beverages engagingly.

Responsibilities

• Ensure restaurant and pub are set up for each meal period.
• Deliver outstanding guest service by exceeding expectations.
• Maintain work equipment and monitor service flow.

Skills

Customer Service

Knowledge of Allergens

Job description

About The Bamford Collection

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

About the Role

The Wild Rabbit is a modern British inn located in the heart of the Cotswolds, offering a relaxed and welcoming setting to eat, drink, and sleep. As our family grows, we are seeking a passionate and experienced F&B Assistant to ensure the smooth and efficient operation of service throughout the restaurant, pub, and private dining room.

Your responsibility will be to deliver exceptional service to our guests at all times.

Salary: £12.38 per hour plus TRONC
Hours: Full Time, 40 hours per week

Responsibilities

• Ensure the restaurant, pub, and private dining spaces are set up for each meal period, adhering to specific standards.
• Deliver outstanding guest service by exceeding expectations.
• Maintain all work equipment, crockery, cutlery, and glassware in perfect condition, polished, and well-stocked.
• Have thorough knowledge of all dishes and beverages, be able to describe them engagingly, and be aware of potential allergens.
• Monitor the timing and flow of service, alerting management to any delays.
• Ensure bills are accurate and processed correctly.
• Contribute to our purpose by promoting social and environmental improvements, supporting our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower customers, suppliers, and partners to live and work more consciously, creating a positive impact.

Perks & Benefits

• Discounts on products, treatments, and dining experiences from day one.
• One paid volunteering day per year for charity work.
• Subsidised private medical insurance through Bupa.
• Option to contribute up to 9% of salary to a pension scheme, with up to 4.5% employer contribution.
• Life assurance coverage of up to one year's salary.
• 24/7 mental health support via our Employee Assistance Programme.