Embassy Summer - 2025 UK - Centre Manager (Oxford)

EC English Language Centres; Oxford; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Centre Manager to lead a vibrant team in providing exceptional summer programs for young learners. This exciting role involves inspiring staff, ensuring student welfare, and managing operations to meet high standards. With a focus on creating memorable experiences, the Centre Manager will oversee all aspects of the center's functioning, from administration to health and safety compliance. Join a passionate team dedicated to fostering global connections through language learning, and enjoy the opportunity to make a real impact in students' lives while working in a dynamic and supportive environment.

Benefits

Full board residential accommodation included free of charge

Holiday pay included in remuneration

Qualifications

• Degree level education or equivalent is required.
• Management experience is essential for this role.

Responsibilities

• Lead and inspire a team dedicated to student welfare.
• Ensure compliance with health and safety standards.
• Maximize student satisfaction through effective management.

Skills

Leadership

Communication Skills

Organizational Skills

Problem-solving

Interpersonal Skills

Emotional Resilience

Attention to Detail

Education

Degree level education or equivalent

Tools

Microsoft Office

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Join our winning team of global superstars in summer 2025.

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved into a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.

Interested in this role? Visit the Embassy Summer website to learn more and apply: Embassy Summer - 2025 - Centre Manager Role.

Position Summary:

The Centre Manager inspires, motivates, and leads an entire school of staff, leaders, and students.

Key Responsibilities:

• Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact.
• Manage, lead, and inspire a team of colleagues dedicated to students' development and welfare.
• Maximise student and group leader satisfaction by ensuring their experience meets or exceeds expectations.
• Ensure the centre operates to the highest standards of relevant Health & Safety and safeguarding.
• Ensure the programme runs within the pre-determined budgets in consultation with the supporting Programme Manager or Head Office teams.
• Overseeing the submission of all centre administration.
• Provide regular centre updates to the supporting Programme Manager.

Specific Duties Include:

• Training and inspiring the centre teams.
• Conducting assemblies and inductions for students and Group leaders.
• Conducting staff and Group leader meetings.
• Overseeing staff performance and behaviour and ensuring that staff demonstrate and adhere to safe and healthy working practices at all times.
• Liaising with the Recruitment Team to ensure staffing is at maximum capacity and staffing issues are addressed in a timely manner.
• Creating staff rotas and ensuring employee contracted hours are adhered to and additional hours recorded weekly.
• Ensuring accuracy of all staff working hours for payroll purposes.
• Reviewing completed Meal provision forms and Occupancy record forms prior to weekly submission to the host centre.
• Supporting the Activity Management team.
• Supporting the Academic Management team.
• Supporting the Welfare and Accommodation team.
• Ensuring all management teams receive completed feedback in a timely manner.
• Overseeing Student arrivals and departures procedures are in place and adhered to.
• Managing a positive working relationship with all stakeholders.

Organisational Compliance:

The job holder will be expected to operate in accordance with the company's Code of Conduct, and any local policies and operating procedures relating to academic, welfare, and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.

Education Required:

• Educated to Degree level or equivalent/or working towards.

Additional Qualifications Desired:

• Safeguarding Level 1 and 2.

Experience Required:

• Management experience.

Experience Preferred:

• Experience working with juniors.
• Experience in a role involving organisation/logistics/travel.

Personal Attributes:

• Ability to lead and inspire a team.
• Practical knowledge of Microsoft Office packages.
• Ability to understand and manipulate data accurately.
• Excellent communication and interpersonal skills.
• Excellent organisational and planning skills.
• Ability to deal and resolve complex problems efficiently.
• Ability to work under pressure, prioritise tasks and meet deadlines.
• Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people.
• Demonstrates emotional resilience in working with challenging behaviours.
• Demonstrates a positive attitude to the use of authority and maintaining discipline.
• Demonstrates an exceptional level of attention to detail.

Working Week:

• 6 days out of 7 (1 day off per week).
• All management roles are residential.

Remuneration:

• From £1,130 per week (inclusive of holiday pay).
• FULL BOARD RESIDENTIAL ACCOMMODATION INCLUDED FREE OF CHARGE.

Disclosure and Barring Service:

If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you. Please confirm this at the time of application.

Equality and Diversity:

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.