DE&S Postal and Mail Operative

UK Ministry of Defence; Glasgow; On-site; GBP 25,000; Full time

Job summary

Join the British Forces Postal Office as a Postal and Mail Operative, where you'll handle armed forces' mail securely and efficiently. This role offers training, opportunities for progression, and a supportive work environment. Enjoy competitive benefits including a generous pension contribution and annual leave.

Benefits

25 days’ annual leave +1 day a year up to 30 days

Market-leading average employer pension contribution of 28.97%

Annual performance-based bonus and recognition awards

Access to specialist training and funded qualifications

Support for progression

Huge range of discounts

Volunteering days

Enhanced parental leave schemes

Qualifications

• Experience of data entry and processing.
• Holder of a Full UK Manual Driving licence, Cat B.
• Recent evidence of working in a physically demanding role.

Responsibilities

• Assist with the secure, safe, and timely handling of armed forces’ mail.
• Ensure accurate receipt, sorting, and dispatching of all types of mail.
• Maintain workplace safety standards and adhere to security requirements.

Skills

General knowledge of IT Systems

Customer focus

Ability to work under pressure

Job description

DMC Glasgow, Kentigern House, 65 Brown Street, Glasgow G2 8EX

Job Summary

At Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army and Royal Air Force. Together, we deliver a vast range of essential defence programmes, and strive for what's next. Because it helps keep our military at the top of their game and our nation safe – for today, and tomorrow.

We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you.

This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you’ve been recruited for. If it isn’t obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn’t obtained within 12 months.

Job Description

Join us at the British Forces Postal Office (BFPO) and take the first step towards a rewarding career. The BFPO provides postal and courier services to the UK armed forces and is a renowned brand across Defence. You will be based in the Defence Mail Centre Glasgow where we will provide all the training required to develop your skill set and gain the experience necessary to excel in your role.

As a Postal and Mail Operative, you will assist with the secure, safe, and timely handling of armed forces’ mail. This includes ensuring the accurate receipt, sorting, and dispatching of all types of mail in a secure, logical, and methodical manner. Your daily tasks will involve both physical and desk-based work, such as data inputting, sorting, and processing mail, and loading vehicles for dispatch and may involve extended periods of standing.

You will be part of a large, dedicated team with many opportunities for progression and development within the team and the wider organisation.

This position is 100% site-based with typical working hours of Monday to Friday, 0700 – 1530.

What You’ll Be Doing

• Maintaining procedures in accordance with mail handling standards and processes set by BFPO and Royal Mail.
• Maintaining workplace safety standards, responsible for your own safety and the safety of your colleagues.
• Using a combination of bespoke IT, handheld, and manual systems, creating and maintaining mail dispatch schedules following correct consignment and regulatory processes.
• Acting as the driver completing timely delivery of mail in accordance with instructions and security regulations.
• Ensuring accurate and secure redirection, location, trace, and personal verification of mail using both computer and local systems.
• Using manual handling equipment, with the ability to lift mail items up to 11kg unaided, 30kg assisted, and working collaboratively with others to move heavier items.
• Always adhering to all BFPO and Civil Aviation Authority Security requirements and maintain the security of BFPO mail. You will be required to adhere to personal security arrangements, complete annual security training and will be required to carry appropriate issued ID whilst at work.
  
  

You will be expected to: take reasonable care for the health and safety of others that may be affected by their acts or omissions at work, and to observe best practice and compliance with legislation in the protection of the environment and the conservation of energy.

Join us at the British Forces Postal Office (BFPO) and take the first step towards a rewarding career. The BFPO provides postal and courier services to the UK armed forces and is a renowned brand across Defence. You will be based in the Defence Mail Centre Glasgow where we will provide all the training required to develop your skill set and gain the experience necessary to excel in your role.

As a Postal and Mail Operative, you will assist with the secure, safe, and timely handling of armed forces’ mail. This includes ensuring the accurate receipt, sorting, and dispatching of all types of mail in a secure, logical, and methodical manner. Your daily tasks will involve both physical and desk-based work, such as data inputting, sorting, and processing mail, and loading vehicles for dispatch and may involve extended periods of standing.

You will be part of a large, dedicated team with many opportunities for progression and development within the team and the wider organisation.

This position is 100% site-based with typical working hours of Monday to Friday, 0700 – 1530.

What You’ll Be Doing

• Maintaining procedures in accordance with mail handling standards and processes set by BFPO and Royal Mail.
• Maintaining workplace safety standards, responsible for your own safety and the safety of your colleagues.
• Using a combination of bespoke IT, handheld, and manual systems, creating and maintaining mail dispatch schedules following correct consignment and regulatory processes.
• Acting as the driver completing timely delivery of mail in accordance with instructions and security regulations.
• Ensuring accurate and secure redirection, location, trace, and personal verification of mail using both computer and local systems.
• Using manual handling equipment, with the ability to lift mail items up to 11kg unaided, 30kg assisted, and working collaboratively with others to move heavier items.
• Always adhering to all BFPO and Civil Aviation Authority Security requirements and maintain the security of BFPO mail. You will be required to adhere to personal security arrangements, complete annual security training and will be required to carry appropriate issued ID whilst at work.
  
  

You will be expected to: take reasonable care for the health and safety of others that may be affected by their acts or omissions at work, and to observe best practice and compliance with legislation in the protection of the environment and the conservation of energy.

Person specification

To be successful with your application, you'll need to show that you meet the following essential criteria:

• General knowledge of IT Systems and Microsoft Office applications with experience of data entry and processing.
• Holder of a Full UK Manual Driving licence, Cat B with a maximum of 6 penalty points.
• Recent evidence of working in a physically demanding role.
• Ability to work under pressure, at pace and to tight schedules.
• Evidence of working independently and as part of a team.
• Experience of a strong customer focus, and stakeholder engagement.
  
  

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

Technical Competencies:

• Customer Service - Awareness
• Making evidence-based decisions - Awareness
  
  

Behaviours:

• Delivering at pace – CSBC1
• Working together – CSBC1
  
  

Alongside your salary of £24,600, Ministry of Defence contributes £7,126 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
• Market-leading average employer pension contribution of 28.97%
• Annual performance-based bonus and recognition awards
• Access to specialist training and funded qualifications
• Support for progression
• Huge range of discounts
• Volunteering days
• Enhanced parental leave schemes
  
  

Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.

Further Information

• Candidate Information Pack: https://bit.ly/DES-Candidate-Information-Pack
• Terms and Conditions: https://bit.ly/DES-SDA-Terms-and-Conditions
  
  

Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessed here.Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section ‘Please indicate and give details of any reasonable adjustments you may require during the recruitment process.

Selection process details

Your application will go through the following stages of assessment:

• Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
• Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success.
• Interview - If you're invited to interview, you'll be assessed against the Sift categories listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert.
  
  

Feedback will only be provided if you attend an interview.

If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email: [e-mail]

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints - Civil Service Commission

Reserve Lists

Where a competition identifies more appointable candidates than there are available vacancies, a Reserve List may be created for other similar roles in the Civil Service. This may be used for up to 12 months to fill the same role or other similar roles with closely matching essential criteria without further testing of merit.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Mike Ponsford - DE&S Talent Acquisition Specialist
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]