Night Replenishment Supermarket Assistant (Jersey)

Waitrose & Partners; United Kingdom; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and customer service will shine. You'll play a vital role in ensuring our shelves are stocked and ready for our customers while fulfilling online orders. This position offers a chance to be part of a team that values communication and a flexible approach to work. Embrace the opportunity to contribute to a culture that prioritizes kindness, respect, and a good work-life balance. If you're ready to make a difference and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• Ability to work effectively as part of a team.
• Strong communication skills to engage with customers.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Fulfill online customer orders for delivery.
• Maintain a safe and tidy working environment.

Skills

Communication Skills

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment — ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees; we're Partners, driven by our purpose to build a happier world. As we look to the future, there's never been a more exciting time to join us.

We focus on being brilliant at retail. We continue to innovate, adapt, and diversify. We are Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serve food lovers in Waitrose.

As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We all own making the Partnership a place where we belong. We embrace our differences and create an environment where we're free to be ourselves and thrive. We grow individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks for successful candidates. You'll be informed and provided with information about the vetting process during recruitment. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.

Apply promptly, as vacancies can close early if we receive a high number of applications.

We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.