Counter Manager - Fosse Park

TN United Kingdom; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and inclusive team as a Counter Manager at a renowned beauty brand. This role is perfect for individuals passionate about beauty and customer service, responsible for leading a team, achieving sales goals, and ensuring exceptional customer experiences. You'll have the opportunity to create engaging in-store events and develop your skills in a fun, supportive environment. If you're ready to make genuine connections and thrive in a fast-paced setting, this is the perfect position for you.

Benefits

Opportunities for growth

Inclusive work environment

Training provided for brow services

Qualifications

• Experience in retail management and achieving sales targets.
• Ability to lead a team and create a positive work environment.

Responsibilities

• Lead and motivate the team to achieve sales and service targets.
• Conduct brow services and maintain high customer service standards.
• Organize promotional events to enhance business growth.

Skills

Team Leadership

Sales Techniques

Customer Engagement

Brow Services (Waxing, Tinting)

Job description

Job Title: Counter Manager at Benefit Cosmetics

Join our vibrant social network and be part of a growing community at Benefit Cosmetics, the indie beauty brand turned prestige powerhouse under Louis Vuitton Moet Hennessy. We are seeking a fearless, full-time Counter Manager passionate about making genuine connections in Fosse Park.

About Benefit Cosmetics

Founded in 1976 in San Francisco, Benefit is now present in 59 countries with over 3,000 BrowBars and 6,000 trained service experts worldwide. We believe laughter is the best cosmetic, transforming customers into better versions of themselves while having fun.

Role Overview

The Counter Manager is responsible for achieving retail objectives by leading and motivating the team, maximizing sales opportunities, and ensuring an exceptional customer experience.

Responsibilities

1. Management: Lead Brow and Beauty Experts, delegate roles, motivate staff, meet sales targets, and uphold high customer service standards.
2. Sales Goals: Achieve counter and service sales targets through customer engagement, product demonstrations, beauty/brow services, and booking appointments.
3. Brow Services: Perform waxing, tinting, and tweezing; full training provided to become a Brow Expert.
4. Teamwork: Conduct daily meetings, communicate effectively, recognize positive work, and motivate the team to meet targets.
5. Promotion & Events: Create in-store and external events, including product launches and charity events, to build business.
6. Stock & Administration: Maintain stock levels, complete administrative tasks, and ensure cleanliness and hygiene standards.
7. Staff Scheduling: Prepare fair staff rotas monthly.

Qualifications

Availability to work weekends, late nights, and bank holidays is required. We value diversity and encourage authentic self-expression.

Additional Information

Benefit offers opportunities for growth and development in a fun, inclusive environment. Video interviews are part of our recruitment process; please contact us at [email] for accommodations.