Senior Block Property Manager

KFH; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Property Manager to join their Block and Portfolio Management team. This role offers agile working opportunities and requires a professional with a strong background in property management, particularly in block management. You will be integral in providing exceptional service to clients, managing inspections, and overseeing property maintenance. With a focus on collaboration and continuous improvement, this position promises to be both challenging and rewarding. If you are passionate about delivering outstanding customer service and have the necessary qualifications, this is a fantastic opportunity to advance your career in a supportive environment.

Benefits

Private medical insurance

Travel insurance

Dental insurance

Life assurance

Beauty and fitness discounts

Restaurant discounts

Charitable giving

Employee Assistance Programme

Financial support for qualifications

Access to training programmes

Qualifications

• Proven track record in property management within block or estate management.
• Experience in building relationships with clients and stakeholders.

Responsibilities

• Provide high-level service and communication with clients and tenants.
• Schedule inspections and ensure properties are maintained satisfactorily.
• Produce management and financial reports for client meetings.

Skills

Property Management

Customer Service

Communication Skills

Relationship Management

Inspection Scheduling

Education

AIRPM or MIRPM qualification

Tools

IT Systems

Job description

At KFH, we are looking for a senior property manager to join our Block and Portfolio Management team. This role has agile working opportunities with one day a week working from the Wimbledon office.

Are you an experienced Property Manager in Block Management? Do you have experience in forming and developing great relationships with customers and colleagues? At KFH, we are looking for someone that is AIRPM or MIRPM qualified to join our Block and Portfolio Management team in Wimbledon. We’re looking for an individual that can collaborate with others, share their property management knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are looking for a senior property manager to bring new thinking and embrace our legacy.

You will report into our Block and Portfolio Director.

Responsibilities of a Senior Property Manager in Block Management include:

• Provide a high level of service and communication with all customers, including clients, leaseholders, tenants, and contractors, using our leading IT systems.
• Schedule and undertake inspections to ensure the properties you manage are maintained in a safe and satisfactory condition.
• Report to your clients on the findings of your inspections.
• Request quotes for works and appoint contractors in conjunction with the client. Process the Works Order and ensure the work is completed on time, to budget, and to a quality standard.
• Authorise and process contractors’ invoices promptly.
• Work with the Client Accounts team to prepare the annual service charge budgets and CAPEX plans for your clients in a timely manner.
• Notify Client Accounts of any changes to billing arrangements, increases to fees or charges.
• Produce management and financial reports in advance of the client meetings you attend.
• Organise AGMs for clients in your portfolio.
• Produce quarterly Health and Safety reports for the properties in your portfolio.
• Oversee the preparation and filing of Confirmation Statements and Company Secretarial documentation.

At KFH, we are looking for a Senior Property Manager with a proven track record within the property management function of a block or estate management business. Someone who can offer outstanding communication and is passionate about delivering excellent customer service to all of our clients while achieving the right results.

Additional company benefits available to the successful Senior Property Manager:

• Private medical insurance
• Travel insurance
• Dental insurance
• Life assurance
• Beauty and fitness discounts
• Restaurant discounts
• Charitable giving
• Employee Assistance Programme
• Financial support in gaining qualifications
• Access to a range of in-person and online training programmes through KFH’s dedicated Talent Development team that will support you in your role and in your longer-term career development.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.