Graduate Software Onboarding Consultant

Bellrock Group; Romford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking a Graduate Software Onboarding Consultant to join their dynamic team in Romford. This role offers the opportunity to learn from experienced professionals while contributing to impactful projects in Asset and Facilities Management software. You will analyze business requirements, recommend software enhancements, and help clients effectively implement mobile solutions. With a flexible working environment and a comprehensive benefits package, this position is perfect for recent graduates looking to kickstart their careers in technology. If you're passionate about technology and eager to make a difference, this role is for you.

Benefits

25 days annual leave plus bank holidays

Home/hybrid working options

Salary exchange pension scheme

Life cover

Paid sick leave

Health and wellness programs

Enhanced maternity, paternity, and adoption leave

Holiday purchase scheme

Discount schemes for shopping

Healthcare Cashplan

Qualifications

• Eligible for SC and NPPV2 security clearance.
• Excellent communication skills for effective client interaction.

Responsibilities

• Analyse and define business requirements for client software solutions.
• Train and support clients on mobile applications and workflows.

Skills

SC and NPPV2 security clearance

Excellent communication skills

Ability to explain complex systems

Full, clean driving license

Tools

MS SQL Server

T-SQL

Agile methodologies

Survey Designer tools

XML

RESTful API architectures

Job description

Job Description

Graduate Software Onboarding Consultant

Romford (hybrid working available)

Mobiess, part of the Bellrock Group, develops Asset, Facilities Management, and Compliance Auditing software for the UK and beyond.

We have exciting opportunities for a Graduate Software Onboarding Consultant. As a graduate, you will be part of a team of experienced professionals, learning from the best and contributing to impactful projects. You must thrive under pressure, understand client needs, and help implement our Mobile Solutions while leveraging data insights.

As a Consultant, you will bring clients' data to life through integration and reporting tools, applying project management principles. We value flexibility and diverse experience, shaping roles to fit individual strengths.

Key Responsibilities

1. Analyse and define business requirements.
2. Map business needs to client software solutions.
3. Recommend software enhancements and implementation strategies.
4. Document business requirements, issues, and process improvements.
5. Design and configure mobile-friendly templates using Survey Designer tools, considering end-user usability and capturing minimum data requirements.
6. Design and develop output-based reports using SQL and dashboard tools.
7. Design and configure data workflows to fulfill customer requirements using Survey Designer tools.
8. Train, support, and advise clients on mobile applications and workflows.
9. Ensure timely delivery of key project tasks and milestones.
10. Set and manage customer expectations regarding project scope, tasks, and timelines.
11. Assess technical design, quality issues, and process improvements.
12. Collaborate on workflow processes and testing plans.
13. Work closely with the Operations Director to plan, manage, and communicate project progress and risks.

Skills and Experience

• Eligible for or previously held SC and NPPV2 security clearance.
• Excellent written, verbal, and presentation skills for effective communication with customers and management.
• Ability to explain complex systems to non-technical audiences and influence decision-making.
• Full, clean driving license.

Desirable

• Knowledge of databases, preferably MS SQL Server and T-SQL.
• Ability to manage multiple small/medium projects and lead large projects from initiation to completion.
• Experience leading customer workshop sessions.
• Project management certification (e.g., APM PFQ/PMQ, PMI PMP).
• Experience with Agile methodologies (Kanban, Scrum).
• Background in software training.
• Experience in application support or software implementation.
• Understanding of software development lifecycles, especially Agile and Prototype approaches.
• Familiarity with XML and RESTful API architectures.

Working Arrangements

We embrace smarter working practices, offering flexible and remote working options where roles and business needs allow. The successful candidate will work from our Romford office, with opportunities for remote work and client visits.

What We Offer

Upon joining Bellrock, you will receive a comprehensive benefits package, including:

• 25 days annual leave plus bank holidays plus 1 additional day.
• Home/hybrid working options.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health and wellness programs.
• Enhanced maternity, paternity, and adoption leave.
• Salary sacrifice schemes (Cycle to Work).
• Holiday purchase scheme (additional 5 days/year).
• Discount schemes for shopping and essentials.
• Healthcare Cashplan.
• MotorSave Scheme.
• Refer a Friend program.
• Liftshare initiative.
• Virtual GP services.

Why Bellrock?

Our people are our passion. We are committed to helping you achieve your ambitions and offering a rewarding career. We welcome applicants from all over the world and are dedicated to an equitable recruitment process. If you're ready to start your career journey with Bellrock, we look forward to receiving your application.