Engineering Operation Technician, InfraOps DCEO

Amazon; Newcastle upon Tyne; On-site; GBP 35,000 - 65,000; Full time

Job summary

An innovative firm is looking for a dedicated Data Center Engineering Operations Technician to join their dynamic team. In this role, you will be responsible for maintaining critical electrical and mechanical systems, ensuring optimal performance and uptime. Your expertise will contribute to troubleshooting and operating essential equipment, from generators to HVAC units, in a fast-paced environment. This position offers a unique opportunity to work in a collaborative setting that values diversity and fosters career growth. If you're passionate about technology and ready to make an impact, this role is perfect for you.

Benefits

Flexible Work/Life Balance

Diversity and Inclusion Initiatives

Career Growth Opportunities

Qualifications

• 4+ years of Data Center Engineering experience preferred.
• Technical training or relevant experience required.

Responsibilities

• Operate and maintain mechanical and electrical equipment.
• Troubleshoot facility and rack-level events within SLAs.
• Conduct root cause analysis of equipment failures.

Skills

Electrical Maintenance

Mechanical Equipment Operation

Troubleshooting

Communication Skills

Microsoft Office Proficiency

Education

Relevant Degree

Technical Training

Tools

CMMS Software

HVAC Systems

UPS Systems

Building Automation Systems

Job description

Industry: Internet / E-Commerce
IT / Software Development
Retail / Merchandising

Country: United Kingdom

State/Province: Any

City: Newcastle

Post Date: 04/16/2025 12:04 PM

Job Description

Amazon Web Services (AWS) is seeking a collaborative electrical maintenance professional for our AWS Data Center team. This role involves serving as the on-site maintenance technician and operator, responsible for maintaining electrical, mechanical, emergency generator, and fire/life safety equipment within the data center. The Data Center Engineering Operations Technician (EOT) ensures mission-critical systems operate with over 99.999% uptime, supporting innovation and operational cost reduction.

The EOT acts as the front line for troubleshooting and operating electrical and mechanical equipment, including standby diesel generators, switchboards, UPS systems, PDU's, HVAC units, pumps, motors, VFDs, and building automation systems. This role does not require shift work.

Responsibilities

1. Operate and maintain mechanical and electrical equipment.
2. Troubleshoot facility and rack-level events within SLAs.
3. Perform maintenance tasks such as filter changes, HVAC preventive maintenance, and rack power installations.
4. Support Data Centre Operations technicians.
5. Conduct root cause analysis of equipment failures.
6. Adhere to all safety procedures during work.
7. Take daily operational readings of equipment parameters.
8. Manage workflows and spare parts using internal CMMS.
9. Supervise contractors performing maintenance.
10. Respond to emergency calls as per on-call rotation.
11. Follow physical security procedures and policies.

Qualifications

Basic:

• Ability to work in cramped or elevated locations with or without accommodations.
• Technical training or relevant experience.
• Strong communication skills and proficiency with Microsoft Office and operational tools.

Preferred:

• 4+ years of Data Center Engineering experience and relevant degree.
• Knowledge of network design, low voltage cabling, BMS, EPMS, and maintenance management software.
• Valid driver's license, personal vehicle, and ability to pass driving record check.

We encourage diverse candidates to apply, regardless of whether all preferred qualifications are met. AWS values inclusion, learning, and career growth, offering a flexible work/life balance and a culture that celebrates diversity and innovation.