Anti-Fraud and Chargeback Specialist

JR United Kingdom; Basingstoke; Remote; EUR 40,000 - 50,000; Full time

Job summary

A leading startup focusing on cryptocurrency solutions seeks an Anti-Fraud and Chargeback Specialist. In this full-time remote role, you will work proactively to reduce fraud and chargebacks while collaborating with customer support. Ideal candidates will possess strong analytical skills and relevant experience in payments and compliance.

Benefits

Vibrant startup environment

Professional freedom

Qualifications

• Experience in payments, compliance, and AML.
• Preferred experience with SEON, Sift, and TRMLabs.
• Knowledge of chargebacks across card networks.

Responsibilities

• Analyze payment fraud data and modify security rules.
• Manage chargebacks and communicate with banks and law enforcement.
• Work with customer support on observed fraud patterns.

Skills

Analytical excellence

Problem-solving skills

Attention to detail

Proactive approach

Ability to work independently

Experience in payments

Experience with cryptocurrency

Tools

SEON

Sift

TRMLabs

Job description

Social network you want to login/join with:

Anti-Fraud and Chargeback Specialist, Basingstoke

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Client:

Swapped.com

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Company Description

Swapped.com is a fast-growing cryptocurrency on- and offramp having gained 1M+ users in a few years. We maintain a startup culture built on responsibility, proactivity, and trust, where we give you as much professional freedom as possible.

Role Description

This is a full-time remote role for an Anti-Fraud and Chargeback Specialist. You will analyze data related to payment fraud and chargebacks, creating, modifying, and maintaining security rules to prevent fraud and chargebacks on Swapped.com. You will work proactively with our customer support team based on observed patterns, and manage/respond to chargebacks, communicating with law enforcement and banks as needed. As this is a new department, initial responsibilities will be high to minimize fraud and chargeback rates while avoiding false positives and customer churn.

Qualifications

• Analytical excellence
• Great problem-solving skills
• Strong attention to detail
• Proactive approach to issues and tasks
• Ability to work independently and remotely
• Hands-on approach rather than managerial
• Experience in payments, compliance, and AML
• Experience with cryptocurrency and payment monitoring systems
• Preferred experience with SEON, Sift, and/or TRMLabs
• Knowledge of chargebacks and monitoring systems across card networks and processors

Compensation

€40-50K annually

Work in a vibrant startup environment that promotes growth and daily challenges. Remote work or in-office options in Aarhus, Denmark, or St Julians, Malta.

How to Apply

Send your CV/resume with the title ‘Anti-Fraud Specialist Application’ to [email protected]