Quality Controller & Technical Support Officer , Bristol, £29k

JK Recruitment Ltd
Bristol
GBP 25,000 - 35,000
Job description

We are recruiting a Quality Controller and a Technical Support Officer for a food manufacturer in Bristol.

Hours of work are Monday to Friday 08:00 – 17:00 or 12:00 – 21:00 Monday to Friday.

Overview

An exciting opportunity has arisen for a QA / Technical / Food Tech Grad to join a fantastic food manufacturer who are based in South Somerset. The company is very keen on developing their staff members to enhance their passionate workforce whilst also supplying their customers with the very best produce.

The Role

  • Comply with all hygiene, environmental and health and safety requirements as laid down in policy and as trained. Assist with supplier & customer database management.
  • Complete customer SQA’s.
  • Quality Assurance - ensure that all raw materials are sampled according to procedures and if necessary sent off for analysis.
  • Carry out GMP Audits and report them promptly to the relevant departmental manager and follow up to ensure issues have been resolved and closed out adequately.
  • NCRs - Ensure that any NCR raised is properly investigated, that the root cause is identified, and that the NCR is closed out.
  • Handle internal queries and external customer queries.
  • Deal with customer enquiries on product recipes and the raw materials they contain about country of origin, food scares, health and safety data, allergen and nutritional information.
  • Ensure customer and internal specifications for new and existing products are completed and maintained as per the required standard.
  • To ensure that actions are agreed, followed up, and communicated accurately and on time.
  • Ensure work areas and equipment are maintained in a clean and tidy manner.
  • Customer focussed, understanding the individual requirements of key customers and confident in ability to develop, nurture, and sustain customers.
  • Understand, uphold, and sustain customer expectation for quality, safety, and legality.
  • Complete Internal Audits.

The Person

This position would suit an energetic person with great attention to detail, who has experience in Quality Assurance. We are looking for a confident team player who has the ability to develop creative solutions whilst maintaining a methodical approach to their work and dealing with the pressures of a fast-paced environment.

  • GCSE or equivalent at Grade B or above in Maths, English and Science.
  • Intermediate Food Hygiene.
  • Process knowledge and the requirements to ensure product safety and due diligence compliance.
  • Supplier assurance/approval experience would be an advantage.
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