Appian Release Engineer-MyTechnology

Serco Limited; West Midlands Combined Authority; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An established industry player seeks an Appian Release Engineer to manage software releases in a dynamic environment. This role involves planning, maintaining, and ensuring the quality of releases while collaborating with Agile teams. You will contribute to optimizing the release process and work closely with developers to resolve issues. The position offers a hybrid work structure with opportunities for career development and a commitment to diversity and inclusion. Join a passionate team dedicated to delivering essential public services and making a difference in the community.

Benefits

25 days annual leave plus bank holidays

Annual leave purchase scheme

Up to 6% contributory pension scheme

Free onsite parking

Employee Assistance Programme

Health Cash Plans

Free flu jabs

Career development training

Diversity and inclusion initiatives

Qualifications

• Experience with Appian and Agile delivery teams is essential.
• Strong communication skills and attention to detail are required.

Responsibilities

• Plan and maintain software releases across multiple environments.
• Ensure quality and compliance of releases while managing stakeholder expectations.

Skills

Appian Product Suite

Agile Methodologies

Troubleshooting

Strong Communication

Detail Orientation

Project Management

Job description

Appian Release Engineer
Hybrid - with regular UK travel
Full time, Permanent
Salary - £35,000 - £45,000 dependent on experience

Here at Serco, we are looking for an Appian Release Engineer to plan, maintain and ensure the quality and consistency of software releases across a cluster of environments.

This involves:

• Creating and maintaining releases through the sprint lifecycle across the environments.
• Contributing to the improvement and optimization of the Appian Release process in the organisation.
• Ensuring project compliance against organisational standards and processes.
• Being an active member of the Appian practice, working with the Scrum team/s to achieve business identified goals.
• Working with the Change Management team and following the change process to deliver releases seamlessly with minimal risk.
• Prioritising multiple work streams to deliver against the agreed objective.
• Ensuring the quality and consistency of the releases and managing stakeholder expectations including potential pipeline clashes or risks.

As part of this you'll:

• Be responsible for the deployment of code from the development environment through to production.
• Contribute to the improvement and optimisation of the Appian Release process in the organisation.
• Always follow the correct release process.
• Identify issues within code and work with Appian Developers to resolve.
• Maintain an accurate release library of code.
• Maintain release documentation.
• Follow and update Change Process artifacts.
• Communicate change to downstream teams such as MI.
• Work closely with the service team to ensure they are aware of new changes (KT).

What you'll need to do the role:

• Experience of the Appian Product suite able to demonstrate a good understanding of the development tools, objects and relationships.
• Experience of working in an Agile delivery team.
• Ability to prioritise own workload to deliver targets.
• Experience in troubleshooting and interest in enhancing current skillset.
• Strong communicator with excellent ability to build relationships at all levels and communicate well within a technical team.
• Keen eye for detail to ensure release audits are achieved and the Release process is continuously updated and improved.
• Able to successfully work across multiple projects.
• Knowledge and experience of change implementation in a complex environment.
• Experience of working in a fast-paced, dynamic and complex environment.
• Demonstrates ambition to achieve goals/objectives and the discipline, organisation, and perseverance to deliver.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Free onsite parking.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, the nature of the work we do is important, and everyone has a role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holders of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.