Customer Service Associate - Plymouth, MN - (Part-Time)

Goodwill-Easter Seals of Minnesota; Plymouth; On-site; Part time

Job summary

A leading nonprofit organization in Plymouth seeks a Customer Service Associate to ensure exceptional service at the point of sale. This role involves creating a welcoming atmosphere, maintaining store operations, and contributing to a safe environment. Ideal candidates will possess strong communication and organizational skills, with a commitment to customer satisfaction. Opportunities for career development and a flexible schedule are available.

Benefits

Flexible Hours

Paid Time Off (PTO)

Medical, Dental, and Vision Plans

Employer-Paid Life Insurance

401(k) Plan with Employer Match

Employee Discounts

Career Development Opportunities

Qualifications

• 0-3 years of relevant experience preferred.
• Experience working with individuals with disadvantages or disabilities is preferred.

Responsibilities

• Ensure fast, friendly, and accurate transactions at the point of sale.
• Create a welcoming atmosphere for customers.
• Contribute to a safe environment for employees and customers.

Skills

Communication

Organization

Customer Service

Attention to Detail

Self-Motivation

Education

High School Diploma or Equivalent

Job description

Position Summary:

This position is responsible for ensuring fast, friendly, and accurate transactions at the point of sale. The role involves providing a positive customer experience, stocking and maintaining merchandising standards on the sales floor, and maintaining a clean and safe environment. The position also promotes and adheres to Goodwill-Easter Seals' mission and values.

A day in the life:

In a typical day, a Customer Service Associate can expect to:

1. Customer Service: Create a high level of customer service throughout the store, ensuring all customers experience a welcoming atmosphere.
2. Store Operations: Follow policies and procedures and execute directives in a timely manner.
3. Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
4. Safety: Contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks:

• Pay Range: $13.85 - $19.91/hr
• Goodwill-Easter Seals Minnesota (GESMN) offers competitive pay, flexible hours, a generous paid time off (PTO) program, medical, dental, and vision plans, employer-paid life insurance, a 401(k) plan with employer match, and employee discounts.
• Work-life balance is prioritized, with no overnights or late closing shifts, and limited holiday hours.
• GSMN retail locations are closed on major holidays including New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
• Opportunities for career development and advancement.

About You:

• Effective communication skills with supervisors, employees, and customers.
• Ability to work independently and manage multiple projects.
• Excellent organizational and decision-making skills.
• Strong attention to detail and a desire to provide excellent customer service.
• Ability to interact with a diverse population, especially in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to completing tasks.
• Experience working with individuals with disadvantages or disabilities is preferred.
• A typical part-time schedule involves up to 20 hours per week.

Prior Experience & Education:

• 0-3 years of relevant experience.
• High school diploma or equivalent preferred.

About Us:

• Goodwill-Easter Seals Minnesota is a nonprofit organization founded in 1919, supporting nearly 20 programs for job seekers. Store proceeds fund these programs. Learn more about us on our website.

Goodwill-Easter Seals Minnesota is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, gender identity, or other protected categories.