Night Receptionist

Valor Hospitality Careers UK; City of Edinburgh; On-site; GBP 10,000 - 25,000; Full time

Job summary

A leading hospitality company is seeking a friendly and energetic receptionist to create a welcoming atmosphere for guests. The role involves providing information about hotel services and ensuring a positive experience for all visitors. Full training is provided, and there are opportunities for career development through recognized apprenticeships.

Benefits

Valor team member rates at UK hotels

Discounted stays for friends and family

50% discount when dining in restaurants

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Wellness activities and healthy lunches

Employee Assistance Programme

Healthcare Cash Plan options

Qualifications

• Experience in a branded hotel environment preferred but not essential.
• Natural hospitality charm and passion for service.

Responsibilities

• Set the tone for guests’ stays with a warm welcome.
• Provide information about hotel services and the local area.
• Be the face of the hotel for guests and visitors.

Skills

Hospitality

Customer Service

Job description

£10,574.72 Per Annum / £12.71 Per Hour, 24 Hours per week (3 days)

We are looking for a friendly, passionate, and energetic receptionist to join our team.

First impressions are everything, and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities, and the local area. Anything to help make the guest's visit more special.

You will be the face of our hotel, not just to guests staying on the property but also to those visiting to use our restaurants, bars, and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Ideally, you will have experience working within a branded hotel environment, but this isn't essential as full training will be provided.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at the interview.

If you are interested in career development, we offer nationally recognized apprenticeships alongside our detailed brand training. You can view the most popular courses on our careers pages.

In addition to competitive pay, we offer:

• Valor team member rates at our UK hotels, with rooms from just £30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty.
• Access to high-street discounts on various shops and experiences.
• Up to 40% savings through our Cycle To Work Scheme.
• Generous refer-a-friend bonuses starting at £250.

Caring for your health and wellbeing:

• A calendar of wellness activities, including healthy lunches, wellbeing walks, and pay day treats.
• Access to our Employee Assistance Programme offering free, confidential advice 24/7 for you and your family.
• Healthcare Cash Plan options from just £5 per month.

Supporting your hospitality career growth:

• Fully funded apprenticeship programmes.
• Internal development programmes to support your growth within the role.
• Monthly and annual service awards to recognize your achievements.

Interested in joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We operate 34 hotels across the UK under brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious plans for growth, including three new luxury 5-star hotels opening in 2024.