Reserve Traffic Office / Yard Marshall / Control Operative

Royal Mail Group; Crick; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Reserve Traffic Office Administrator / Yard Marshall / Yard Control Operative at the Midlands Super Hub. This role involves ensuring efficient operations, maintaining safety, and providing excellent customer service. You will work in a dynamic environment, handling various administrative tasks and liaising with drivers. The position offers competitive pay, benefits, and opportunities for career development.

Benefits

22.5 days holiday

Contributory pension scheme

Full uniform provided

Excellent parental leave policy

Various discounts

Qualifications

• Good knowledge of Microsoft Excel and Word is necessary.
• Upbeat, independent and self-motivated.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Help maintain efficient running of the Transport Office.
• Ensure Health & Safety site rules are adhered to.
• Communicate efficiently with on and off site drivers.

Skills

Communication

Customer Service

Organizational Skills

Computer Literacy

Tools

Microsoft Excel

Microsoft Word

Job description

ReserveTraffic Office Administrator / Yard Marshall / Yard Control Operative -Midlands Super Hub
Job Reference: 324837
Location: CrickNN6 7GZ
Job type: Permanent contract
Hours:40hours per week, working various shifts Earlies, Lates or Nights, 5 days across Mon-Sun

Please note, following the commencement of your employment, you will have a chance to move onto a set duty on either the Early, Late or Night shift, these will be allocated based on seniority.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

We are looking for Leave Reserves to cover the Traffic Office Administrator, Yard Marshall and Yard Control Operative duties at the Midlands Super Hub.

As a Traffic Office Administrator you will:

• Help maintain the quick, efficient & safe running of the Midlands Super HubTransport Office

• Working with a variety of systems including theBAT, IsotrackManagement System (vehicle tracking)andtheFTA, the system used to record our drivers' hours,is kept up to date and data correctly inputted daily in order to ensure that wecomply withlegislation.

• Issuing of vehicle keys and logbooks and ensuring digital tacho cards are downloaded in line with Royal Mail policy.
  Debriefing all drivers with any unresolved issues to be passed onto shift manager.

• Vehicle allocation and vehicle defect monitoring, liaising with the vehicle workshop as necessary

• General office administration tasks as directed

• Good knowledge of Microsoft Excel and Word is necessary

As a Yard Marshall you will:beresponsible for safety in the yard, liaising with drivers, trailer checks and coordinating vehicle movements with the Vehicle Operating Centre and the Flow room. Your duties will include:

Communicating efficiently with on and off site drivers and dealing with any problems they should encounter whilst in the yard or Transport office
Ensure Health & Safety site rules and Safe Systems of Work are being adhered to
Confirming and ensuring trailers and vehicles are parked at their correct destination
Dealing with driver queries and problems
Performing trailer park brake and speed checks
Dealing with ad hoc customer queries in the transport yard

As a Yard Control Operative you will:be based in the Transport Office primarily computer based. Your duties will include:

• Working with a variety of systems including theBAT, IsotrackManagement System (vehicle tracking)andC3is kept up to date.

• Issuing the correct trailers to drivers

• Ensuring there are enough trailers in the yard to run the operation

• General office administration tasks as directed

• Good computer skills and knowledge of Microsoft Excel and Word is necessary

A bit about you

Upbeat, independent and self-motivated
Organised, punctual and ready to deliver great customer service
Good communication and interpersonal skills
Ability to maintain confidentiality, adapt and work under pressure to strict deadlines
Administration and computer literacy skills
Happy to work outside in all weathers and takes pride in what you do

What we do for you

To deliver on our ambition we want the best and that's why we're delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:

Pay monthly, hourly rate of£12.54p/hr, plus shift allowance paid for working on certain shifts
Overtime 1.25x the normal hourly rate
22.5 days holiday, rising with length of service (pro-rata)
Contributory pension scheme
Lots of opportunity to develop a career
Full uniform provided if you're on a contract of longer than three months
Excellent parental leave policy
Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

Time to apply

Ready to become aReserveTraffic Office Administrator / Yard Marshall / Yard Control Operative and deliver for the people in your local community?Hit the apply button now. If your application is successful, we'll invite you to an interview.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/