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A leading healthcare organization in London is seeking a Band 6 Physiotherapist to join their phlebotomy team. The role involves performing venepuncture, supervising junior staff, and ensuring high clinical standards. Candidates should have at least 2 years of NHS phlebotomy experience and a Phlebotomy Certificate of Competence.
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Whittington Health NHS Trust
London, United Kingdom
Other
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Yes
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6a60690e8665
3
19.05.2025
03.07.2025
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Job overview
The Whittington Health Phlebotomy Service provided Blood tests for more than 65,000 patients across Haringey and Islington last year, and that number will only continue to increase with the introduction of the Wood Green Community Diagnostic Centre.
With this community based focus and commitment to provide Innovative and progressive tertiary care, an opportunity has arisen for and experienced and dedicated individual to help support both the frontline staff and form the first line of response
Main duties of the job
Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Detailed job description and main responsibilities
Communication
·To ensure effective communication with all staff, patients and relatives/carers demonstrating politeness and empathy, always maintaining confidentiality.
·To communicate clearly and effectively with the phlebotomy team and report back regularly to the Phlebotomy manager. To escalate any issues effectively.
·To work closely with medical, nursing, laboratory, and phlebotomy staff to provide a rapid collection service, in line with the requirements of Whittington Hospital NHS Trust and outreach sites.
·To ensure all the relevant information is relayed to clinical, nursing or laboratory staff in a timely manner.
·Able to demonstrate customer care skills when listening to concerns, dealing courteously with visitors, staff, and patients and when using the telephone.
·To identify when there are special needs for individual patients and help communicate this in the appropriate way.
·Co-operate with clinical, administrative and managerial colleagues to understand their roles within the team and appreciate patient priorities.
·Deliver care to all patients regardless of their values, customs, gender, race, culture, religion or preferences.
·Deliver care that always upholds patients’ privacy and dignity.
·Report any clinical concerns or abnormalities to a registered professional.
·Check that relevant equipment is available and in working order, reporting any defects to the relevant staff.
·Receive, check and unpack deliveries to the unit and report on stock levels.
Managing – people and resources
To help supervise the phlebotomy team daily and escalate any issues to the phlebotomy manager where necessary.
To help maintain adequate stock levels of blood collection bottles and consumables for the department.
To help ensure that new/junior members of the team always follow the Standard Operating procedures for the phlebotomy department.
To ensure new phlebotomists follow the appropriate training programme.
Personal and People Development
·To ensure that all phlebotomists follow all policies and recommendations required for accreditation by the Clinical Pathology Accreditation.
·To act as a role model to other phlebotomy staff
·To assist with the training and supervision of junior learners following the departmental training programme
·To actively participate in yearly appraisals and annual staff reviews
·Participate in the Trust Mandatory Training Programme.
Physical Skills
Health and Safety, security, and trust policies
Quality
·The post holder is expected to collect blood samples from all patients in any clinical setting as requested by an authorised manager, by means of venepuncture, using the method most appropriate to the individual patient’s needs and requirements.
·The post holder is expected to ensure that the required identification details are checked on every patient before the phlebotomy procedure is performed.
·The post holder is expected to collect blood samples for a wide variety of tests, the correct volume of which must be collected into the appropriate blood specimen tubes.
·Blood sample tubes must be labelled with the details of the relevant patient. Sample tubes should be labelled manually with all of the required information at the bedside and in the presence of the patient, or a sticky label must be applied if available.
·The post holder is legally required to legibly and accurately label all blood transfusion sample tubes manually.
·The post holder is expected to maintain the quality of blood samples at all relevant stages in line with established procedures and protocols.
·The post holder is expected to participate in research, audit and quality initiatives.
·The post holder is expected to handle and process blood samples in a way that:
·is consistent with the indicated degree of risk or urgency;
·maintains the required quality and integrity;
·ensures that the samples are matched with the relevant forms and/or other documentation;
·is appropriate to the nature and stage of a patient’s treatment;
·is appropriate to the nature and condition of the sample.
·The post holder is required to contribute to continuous quality and service improvement.
The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.
The post holder might be required to work across the Trust at any time throughout the duration of his/her contract, which may entail travel and working at different sites and clinics.
Person specification
Experience
Knowledge
Skills
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust’s Safeguarding Children and Adults policies , procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.