Restaurant Shift Manager

Center Parcs; Woburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant and dynamic team as a Shift Manager at an exciting leisure venue. You'll play a key role in ensuring smooth operations, leading a dedicated team, and delivering exceptional guest experiences. This position offers a unique opportunity to work in a lively environment where every day brings new challenges and rewards. With flexible working hours and a commitment to staff development, this role is perfect for those looking to grow in the hospitality industry. Be part of a company that values diversity and fosters a culture of inclusion, making every employee feel valued and respected.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants and retail outlets

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Externally recognized qualifications

Qualifications

• Ability to build relationships with colleagues and lead the team.
• Excellent communicator with a cheerful and friendly demeanor.

Responsibilities

• Oversee daily running of shifts for an outstanding guest experience.
• Lead and support the team, ensuring compliance with brand standards.

Skills

Team Leadership

Communication Skills

Customer Service

Catering Management

Job description

Soak up the sweet taste of victory or drown your defeat with a relaxing drink or snack. The Leisure Bowl is a busy vibrant bar serving cocktails, soft drinks, premium spirits, beers and bar snacks throughout the day alongside ten pin bowling and discos in the evening.

RESTAURANT SHIFT MANAGER | £15.28 per hour plus tips

All colleagues working in the following restaurants: Rajinda Pradesh, Huck's American Bar and Grill, The Pancake House, Sports Café, The Lakeside Inn, Forester’s Inn and Vitalé Café Bar will benefit from the discretionary service charge we add to bills. The majority of our guests are happy to reward our colleagues for their excellent service.

As a Shift Manager, you’ll support the Restaurant Manager in ensuring every shift runs smoothly and to the highest standards. You’ll lead and motivate the team, ensuring great guest care, adherence to brand standards and effective training and coaching.

Key Responsibilities:

• Oversee the daily running of shifts, ensuring an outstanding guest experience
• Lead and support the team, creating a positive and proactive working environment
• Achieve budgeted shift sales targets and ensure effective colleague deployment
• Communicate clearly with the team to maintain high service standards
• Ensure compliance with Center Parcs’ service and brand expectations

HOURS OF WORK

Working straight shifts, you will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

• Ability to build relationships with colleagues and lead the team
• Excellent communicator
• Naturally cheerful, patient, and friendly
• Professional, approachable, and calm under pressure

Desirable requirements:

• Catering / bar management experience at supervisory level

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 20th May 2025 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.