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Platform Operations Engineer

Bottomline

Reading

On-site

USD 40,000 - 80,000

Full time

30+ days ago

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An established industry player is seeking a passionate Platform Operations Engineer to join a dynamic team in Theale. In this pivotal role, you'll innovate and enhance platform capabilities, ensuring seamless service delivery and incident recovery. You'll collaborate closely with product teams, driving improvements and automating processes to reduce manual work. This is an exciting opportunity to contribute to a forward-thinking organization that values growth, innovation, and customer satisfaction. If you're ready to make a significant impact in a technical environment, this role is perfect for you.

Experience in server administration on Windows and Linux environments.
Hands-on experience with monitoring tools and API technologies.

Configure alerting and monitoring for rapid incident resolution.
Collaborate with product teams for service design and improvements.

Server administration

API technologies

Automated scripting

Documentation

Technical environment adaptability

Learning agility

SWIFT operations knowledge

Payment industry knowledge

Formal training in Computer Science or IT

Gitlab

BitBucket

Kubernetes

ELK

APM

Grafana

SQL

SQL Server

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Role

We are looking for a Platform Operations Engineer to innovate, win and grow with us in Theale !

As Platform Operations Engineer, you'll play a key role in building out the platform capabilities in Bottomline. In strong collaboration with your team members, you will be expected to deliver technical, process and organisational changes, as well as improvements in line with the strategy and vision of our product development and operations group.

How you’ll contribute

Alerting and monitoring

Configure and review alerting to ensure rapid notification and resolution of incidents,
Setup dashboard to facilitate the monitoring of our solutions and services

Platform change

Configure and deliver new services on the platform,
Create, validate and update runbooks for standard changes.

Platform automation

Think of smart ways to reduce our manual work.

Product collaboration

Collaborate with our product team for new services design
Provide feedback to our product team on possible improvements.

Platform availability

Develop availability and uptime reporting
Drive improvements in platform uptime.

Platform Incident Recovery

Service restoration during incidents
Create, validate and update service recovery runbooks
Collaborate with application experts to deliver processes that facilitate “one-click” service recovery capabilities

Always Available Platform

Participate in the out of hours “on call” rota to ensure industry-leading incident response is in place for production issues that may arise.

What will make you successful?

Formal training in Computer Science or IT
Server administration experience on Windows Server and Linux environments
Hands-on experience with tools such as Gitlab, BitBucket and Kubernetes
Experience configuring monitoring tools such as ELK, APM, Grafana
Having already implemented alerts
Experience working with API technologies
Comfortable with documentation
A strong desire to work in a technical environment.
Ability to learn quickly (esp. in a technical environment).
SWIFT operations knowledge
Payment industry knowledge
Experience working with SQL and SQL Server
Ability to write automated scripts

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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