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Team Member

The Rank Group

Oldham

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

An established industry player is seeking enthusiastic team members to join their vibrant venues. This role is all about providing exceptional customer service and creating a welcoming atmosphere. You will be part of a dynamic team responsible for ensuring that every guest has a memorable experience. If you are fun, adaptable, and enjoy working in a lively environment, this opportunity is perfect for you. Join a company that values teamwork and customer satisfaction, and enjoy a range of perks, including competitive pay and employee rewards. Be part of a community that feels like family!

Benefits

Competitive pay
Paid breaks
Employee Rewards platform
50% discount on food and soft drinks
Company Sick Pay Scheme
Pension
Life Assurance
Employee Assistance Programme
Access to Mental Health First Aiders
Uniform provided

Qualifications

  • Looking for fun, adaptable, caring, and hardworking individuals.
  • Good communication skills and a friendly attitude are essential.

Responsibilities

  • Provide memorable experiences for customers in a fun environment.
  • Work across all sections of the venue and engage with customers.

Skills

Customer Service
Communication Skills
Adaptability

Job description

Company Description

This is a fantastic opportunity to come and be a part of Mecca in one of our venues.

As you will know, Mecca is a leading operator of bingo clubs in the UK, and our venues offer amazing great-value food, drink, and live entertainment.

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!

What’s in it for you?

  1. Competitive pay
  2. Paid breaks
  3. Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping, and more!
  4. 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
  5. Company Sick Pay Scheme
  6. Pension
  7. Life Assurance
  8. Employee Assistance Programme and access to in-venue Mental Health First Aiders
  9. Opportunity to complete a funded Apprenticeship
  10. Uniform provided

Job Description

Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring, and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Your adaptability will mean that you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions, able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

  1. Your attitude is more important than experience; we are looking for people who love looking after customers, are fun, adaptable, caring, and hardworking who will fit into a cheeky, chatty environment.
  2. Good communication skills
  3. A smile for everyone
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