Senior Observability Engineer

Anaplan; York; Hybrid; GBP 50,000 - 90,000; Full time

Job description

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

We are looking for a self-motivated Senior Observability Engineer to join our dedicated Observability Infrastructure team. Anaplan is a high-growth company that is leading the way in enterprise planning. We look for exceptional Engineers of all levels - inquisitive, hard-working people who believe in simplicity, agility and performance and can choose and use the best tools for the job.

In the role of Senior Observability Engineer, you will be designing and improving our approach to collecting and analysing Observability telemetry (Logs, Metrics and Traces) and visualising it in Grafana Cloud. You will implement best observability practices to enable engineers across the business to track service performance and interaction in a scalable, performant, and cost-effective manner.

What you’ll be doing:

In this role, working a minimum of 2 days a week in our York Office, you will be:

• Work with the Manager of Observability to assess the needs of technical teams against current offerings.
• Administering Anaplan’s observability infrastructure.
• Deploying and configuring OTEL agents to collect telemetry from a range of Cloud and On-Prem environments and visualising this data in Grafana Cloud at enterprise scale.
• Leading others to build everything from rapid prototypes to highly testable and tested platform capabilities in the systems observability space.
• Coaching and collaborating with other platform and product engineers to share best practice on observability techniques and deliver value.
• Mentoring Observability team members.
• Developing custom code in a testable and sustainable way. The team is most fluent in Python, but we are always happy to use the right language to solve a problem.
• Working with Terraform to deploy Dashboards and Alerts to our Grafana instances in a managed and repeatable way.
• Leading technical discussions and requirements analysis with internal partners and customers to drive alignment with customer needs.
• Defining best practices around making systems and services measurable and working with various teams to get those best practices applied.
• We collect data from Kubernetes, VMs and bare metal systems using Open Telemetry.
• We lead other engineering teams to adopt suitably observability tools to drive their important business decisions.

Required Experience:

We are looking for people with deep experience in:

• Open Telemetry, OTLP and Grafana LGTM stacks.
• Leading and collaborating with other engineers in a complex and evolving environment.

We are also interested in people with experience in the following similar tools and enthusiasm for learning.

• Prometheus, Jaeger.
• Telegraf, InfluxDB.
• Elastic Search, LogStash, Kibana (ELK).
• Splunk, New Relic, Elastic, AppDynamics, Dynatrace, Datadog, Honeycomb, LogicMonitor.

Useful Experience:

• Experience with TDD (Test Driven Development) and BDD (Behavioural Driven Development).
• Experience working with Kubernetes.
• Experience working with DevOps tools like Terraform, Jenkins, Chef or Ansible.
• Working in an agile environment.
• Software programming or scripting e.g. with Python.

Our Commitment to Diversity, Equity, Inclusion and Belonging

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.