Clinical Support Specialist, Vascular Division, Aortic (South UK)

TN United Kingdom; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in the medical field is seeking a Clinical Support Specialist for their Vascular Division. This role involves providing hands-on clinical support and education to doctors, ensuring high-quality service and product knowledge. The ideal candidate will have relevant clinical experience, excellent communication skills, and the ability to travel frequently. Join a dynamic team dedicated to improving patient outcomes and driving innovation in vascular healthcare.

Qualifications

• Relevant clinical support experience and knowledge of procedures are desirable.
• Good command of English and other relevant languages.

Responsibilities

• Provide service to clinical customers, including case planning and support.
• Present new technologies and uncover opportunities within the account.
• Provide technical product training to clinical customers.

Skills

Organizational Skills

Problem Solving

Networking

Communication

Tools

Microsoft Office

Job description

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Clinical Support Specialist, Vascular Division, Aortic (South UK), Cheshire

Client: Cook Medical

Location: Cheshire, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 5ca845e664a7

Job Views: 24

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Overview

The primary purpose of this position is to sell the Vascular portfolio by providing hands-on clinical support and education to Doctors. The Clinical Support Specialist, Vascular Division, Aortic will be the clinical expert within the Vascular team.

Reporting to: Division Regional Business Manager

Responsibilities

• Develop an excellent knowledge of the product portfolio and related devices.
• Provide service to clinical customers, including case planning and support, presence in the OR to assist staff, and executing product roll-outs.
• Present new technologies and uncover opportunities within the account.
• Provide technical product training to clinical customers and team members.
• Inform Regional Business Manager, Commercial Business Manager, and Account Specialists about developments and trends.
• Provide market intelligence and feedback to division personnel.
• Evaluate new product ideas and facilitate communication with sales and account managers.
• Distribute and ensure understanding of new or updated product information.
• Participate in relevant exhibitions, meetings, and lectures, sharing information with the team.
• Provide written reports to the Regional Business Manager as needed.

Securing Employee Development and Organisational Culture:

• Maintain our culture, values, and commitment to Ethics and Compliance.
• Ensure all quality, regulatory, and product-specific requirements are met.
• Conduct business with integrity and in compliance with applicable standards and policies.
• Develop relationships with key accounts and physicians.
• Collaborate with sales team and support functions to serve customers and patients effectively.
• Meet or exceed objectives in collaboration with the Account Specialist.

Qualifications

• Relevant clinical support experience and knowledge of procedures are desirable.
• Ability to interpret clinical data and communicate effectively.
• Self-motivated with excellent organizational, networking, problem-solving, and numeric skills.
• Proficient in Microsoft Office.
• Good command of English and other relevant languages.
• Valid driving license and willingness to travel extensively (average 3-4 overnights per week).