Exclusive Hospitality Director - Chairman’s Suite (Hiring Immediately)

JR United Kingdom; London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading global hospitality partner is seeking a VIP Hospitality Manager for Tottenham Hotspur Football Club. This role focuses on delivering exceptional hospitality experiences in the Chairman’s Suite, leading a talented team, and ensuring high standards of service. The ideal candidate will have a strong background in high-end environments and a passion for exceptional service.

Benefits

Competitive salary up to £55,000

23 days + Bank Holidays

Healthcare benefits

Exclusive Benefits & Wellbeing discounts

Ongoing training & development

Financial wellbeing programme

Employee Assistance Programme

Supportive family benefits

Day off for baby's first birthday

Qualifications

• Experienced hospitality leader with team leadership experience.
• Knowledge of food and beverage, especially wine, is highly desirable.

Responsibilities

• Lead delivery of exceptional service in the Chairman’s Suite.
• Oversee recruitment and training to build a high-performing team.
• Manage accurate billing and stock levels for non-match day events.

Skills

Leadership

Customer Service

Attention to Detail

Relationship Building

Education

Experience in high-end environments

Job description

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Exclusive Hospitality Director - Chairman’s Suite (Hiring Immediately), London

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Client:

Compass Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

We are looking to recruit a VIP Hospitality Manager at Tottenham Hotspur Football Club. In this role, you’ll be at the heart of delivering exceptional hospitality in our exclusive Chairman’s Suite. You’ll be responsible for ensuring every detail of the match day and non-match day operations runs smoothly, with a special focus on providing VIP guests with a personalised, world-class experience. You’ll have the chance to lead a talented team, build strong relationships with clients, and continually find ways to elevate the guest experience we offer.

VIP Hospitality Manager - the role in a nutshell.

• Lead the delivery of exceptional, personalized service in the Chairman’s Suite, collaborating with the Premium Team, chefs, and clients to drive innovative hospitality.
• Ensure consistent quality in food, beverage, and service, while managing supplier relationships to keep everything running smoothly.
• Oversee recruitment and training to build a high-performing team, foster a positive culture, and ensure seamless communication across departments.
• Manage accurate billing, stock levels, and support the C&E team with profit and loss tracking for non-match day events, upholding the highest standards of service and representing the brand.

What we are looking for:

• An experienced hospitality leader with a background in high-end environments, such as private members clubs, fine dining restaurants, or luxury event settings.
• Experience as a VIP Hospitality Manager, Operations Manager, or Restaurant Manager with team leadership experience.
• A passion for exceptional service, a keen eye for detail, and the ability to build lasting relationships with high-profile clients.
• Confidence, discretion, and ability to thrive under pressure, always aiming to elevate the guest experience.
• Knowledge of food and beverage, especially wine, is highly desirable.
• Natural leadership skills to motivate a team to deliver world-class service consistently.

What you’ll get in return:

• Competitive salary of up to £55,000 depending on experience.
• 23 days + Bank Holidays and an additional day off for your birthday.
• Healthcare benefits including dental, optical, therapy treatments, and free annual healthcare checks.
• Exclusive Benefits & Wellbeing site with discounts such as Vodafone, Nuffield Health, and Pure Gym memberships, plus travel, shopping, and more.
• Ongoing training & development through our career pathway programmes.
• Financial wellbeing programme and preferred rates on salary finance products.
• Employee Assistance Programme.
• Supportive family benefits, including 2 days additional leave after returning from maternity leave during the first year back.
• Day off for your baby's first birthday.

We Are Levy.

Levy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest experiences that prioritize people and the planet.

Trusted by some of the world's most iconic stadia, entertainment venues, and marquee events, Levy is driven by a mission to succeed ethically. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behavior and the customer journey while minimizing environmental impact and supporting local communities.

Levy is a passionate, diverse, and talented team dedicated to making the planet better for future generations.