Data Center Critical Facilities VI

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Critical Facilities Engineer to join their Operations team in London. This exciting daytime role involves developing innovative concepts within Data Centres and engaging with stakeholders to enhance operational performance. You will manage site operations, support project activities, and act as a customer-facing representative during incidents. The ideal candidate will demonstrate strong technical leadership, exceptional organizational skills, and a collaborative approach to problem-solving. Join this dynamic environment where your contributions will significantly impact customer experience and operational excellence.

Qualifications

• Proven technical leadership during incidents with strong organizational skills.
• Experience in customer meetings and team mentorship.

Responsibilities

• Supports daily operations and acts as second point of contact.
• Involved in project scheduling and vendor liaison.
• Provides technical support during incidents and manages escalations.

Skills

Technical Leadership

Project Management

Customer Interaction

Incident Management

Job description

Job Description

We are excited to announce an opportunity for a highly skilled Lead Critical Facilities Engineer (CFE Level VI) to join our Operations team at Data Center Critical Facilities VI, London. This day-time role involves developing innovative concepts and techniques within our Data Centres, engaging with UK and Global stakeholders to improve operational performance and customer experience.

Role Scope:

1. Management Structure & People Management: Supports IBX manager and site supervisors in daily operations and acts as second point of contact when necessary.
2. Site Operations & Project Involvement: Involved in site build activities, project scheduling, vendor liaison, and project timeline management.
3. Customer Interaction: Acts as a customer-facing representative, participates in key meetings, and manages escalation during incidents.
4. Incident Management: Provides technical support during incidents, collaborates on incident response, and supports team troubleshooting.
5. Additional Responsibilities: Assists in hiring processes, supports broad team activities, and maintains technical leadership.

Who You Are:

• Proven technical leadership during incidents, with strong organizational and project management skills.
• Approachable, collaborative, and customer-focused, experienced in customer meetings and team mentorship.
• Comfortable in fast-paced environments with a solutions-oriented mindset.

Equinix values diversity and is committed to an inclusive employment process. If you require accommodations, please let us know.