Retail Assistant Manager (Broughty Ferry)

Cancer Research UK (CRUK); Dundee; On-site; Part time

Job summary

A leading charity organization seeks a motivated Retail Assistant Manager to support the shop manager in maximizing income and ensuring excellent customer service. The role involves managing a diverse team, maintaining shop standards, and engaging with the local community. This part-time position offers a competitive salary and benefits, along with opportunities for personal development.

Benefits

Retirement Plan

Flexible Leave

Gym Membership

Wellbeing Support

Qualifications

• Experience working in a lively environment.
• Flexibility to work on a rota basis.

Responsibilities

• Support shop manager to guide and inspire a diverse team.
• Manage stock, sales, and maintain shop standards.
• Organize creative fundraising events.

Skills

Customer Service

Communication

Adaptability

Commercial Awareness

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£12.73 - £14.86 plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 15 hours per week (must be flexible)

Location: Broughty Ferry Shop

Closing date: 25 May 23:55 (may close earlier if a high volume of applications is received or once a suitable candidate is found)

The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We need to go much further and faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re seeking a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock. You’ll also be surrounded by people as dedicated to beating cancer as you are.

What will I be doing?

1. Supporting the shop manager to guide, inspire, and engage a diverse team of paid staff and volunteers.
2. Supporting the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Supporting the shop manager in organizing and delivering creative fundraising events to meet targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Deputising for the shop manager in their absence.
9. Performing manual handling and physical activities as part of the role.

What are you looking for?

1. Knowledge of excellent customer service practices.
2. Experience working in a lively environment.
3. Adaptability to changing situations and ability to work independently.
4. Commercial awareness.
5. Good relationship-building and communication skills.
6. Flexibility to work on a rota basis, acknowledging work-life balance.

[Download the full role profile]

What will I gain?

We offer a competitive salary and benefits package, career and personal development opportunities, and supportive tools, policies, and processes to help you succeed. Our benefits include a retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

For more information, contact [e-mail].

How do I apply?

We use an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be reviewed after an interview invitation. Please complete the work history section of the online application form for assessment. Employment offers are subject to a satisfactory DBS check.

Visit our website or contact us at [e-mail] for more details. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.

We encourage applications from all backgrounds, especially from under-represented ethnic minorities. Please inform us of any adjustments needed during the process by contacting [e-mail] or 020 3469 8400.

Note: Candidates must be at least 18 years old to apply.