Field Technician - Opportunity for full Irish travel (Previous Relevant Experince is Required)

JR United Kingdom; Gloucester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Gloucester. This role involves installation and technical support for public sector customers, requiring travel to customer sites and the head office in Dublin. The position offers a company vehicle, medical insurance, and a generous holiday package. Join a committed team that values inclusivity and excellence in service delivery.

Benefits

Company vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Demonstrable experience in installation and technical support.
• Knowledge of network infrastructure products.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for customers.
• Manage workflow and close out incidents.

Skills

Technical Support

Installation

IP Experience

Job description

Field Technician - Opportunity for full Irish travel (Previous Relevant Experience is Required), Gloucester

Client: Telent

Location: Gloucester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 16.05.2025

Expiry Date: 30.06.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to our public sector customers and to play a part in keeping the country safe and saving lives.

We want to hear from you if the following describes you:

Demonstrable experience of:

• Assisting with the installation of equipment and materials using the latest issue contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close out incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers, giving you the opportunity to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver.

We nurture talent through our ongoing commitment to creating an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits of this role include:

• Company vehicle
• Medical insurance
• 34 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping with Telent Reward scheme

About Telent:

Telent is a leading technology company and specialist in design, build, support, and maintenance, drawing on decades of experience in mission-critical communications and technology of the UK’s critical digital infrastructure. Our work helps connect thousands of people and communities using the best technology and innovation. Joining us gives you the opportunity to make a real impact, fulfill your potential, and deliver high performance. We work together to make everyday life better for everyone. You’ll be part of a team of more than 3,000 dedicated professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid